Optiam EAM

Optiam EAM

Andromeda Systems
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About

Designed to be easy to use and quickly implemented while leveraging powerful predictive analytics and mobile technology to convert data into actionable knowledge to optimize asset performance. Originally developed for the exacting standards of the U.S. Military by experienced maintenance personnel, OptiAM® applies to a wide range of asset types in any industry environment. Supports compliance with industry standards such as ISO-55000, SAE GEIA-STD-0007, SAE JA1011, and the S Series ILS Specifications. This module identifies, defines, and documents assets. You can add assets and define attributes such as serial number, location, warranty, and vendor information. The Asset Manager allows you to group assets into physical and functional hierarchies and identify assets via QR codes or RFID tags. The interface provides intelligent searches for quick access to a variety of lists and information about your assets.

About

Manage your IT assets with our automatic network inventory tool and provide great support to your users with our Helpdesk software. Manage your customers as well as their service contracts and improve their satisfaction with our Helpdesk software. Provide to your team the IT helpdesk solution that leads them to easily meet your customers’ support expectations. The ideal solution to effectively identify, physically inventory with Barcode & RFID labels and manage your movable assets. For your (internal or external) customers, it is a responsive service. They ask their questions and they get a quick response. For the helpdesk software support team, it is a central, fast, and effective software, accessible from anywhere, anytime, on any device, handling customers’ requests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an enterprise asset management software solution

Audience

Companies that need an advanced Help Desk platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Andromeda Systems
Founded: 1992
United States
androsysinc.com/optiam-eam-software/

Company Information

SimplyDesk
Founded: 1994
France
www.simplydesk.com

Alternatives

Tracet

Tracet

Adaequare Info

Alternatives

Raiseaticket

Raiseaticket

Fonicom
AssetWorx!

AssetWorx!

InfinID Technologies
Tragging Fixed Assets

Tragging Fixed Assets

Tragging sarl
HelpDesk

HelpDesk

HelpDesk.com
Assetware Tracking

Assetware Tracking

Assetware Technology
SP IT Helpdesk

SP IT Helpdesk

SP Marketplace
Total Support HelpDesk

Total Support HelpDesk

Resource Dynamics

Categories

Categories

Fixed Asset Management Features

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim Optiam EAM and update features and information
Claim Optiam EAM and update features and information
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Claim SimplyDesk and update features and information