OptaMeet

OptaMeet

Optanik
OptaMeet Optanik Support

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OptaMeet:

About

OptaMeet is a hosted video-meeting service for MSPs, IT providers, internal IT and helpdesk teams, and small businesses. Hosts can start instant meetings, join by link or meeting ID, schedule recurring sessions, or open a standing room; webinar templates can admit attendees as viewers. Guests can join by name, while hosts can use passwords, waiting rooms, meeting locks, and participant caps. Meetings support screen sharing, chat, reactions, polls, breakout rooms, and host, co-host, presenter, participant, and viewer roles, with video up to 720p. Hosts can record meetings, with recordings available to download for two hours after a meeting. Live captions use browser speech recognition. OptAi can produce transcripts and summaries, and can add a summary to an Optanik Support ticket when a meeting starts from a ticket. OptAi use is disclosed to attendees, who must agree to remain in the room.
Optanik Support:

About

Optanik Support is a cloud help desk for IT providers and internal teams. It brings email requests, a no-account customer portal, Optanik Need Help requests, and tickets created by fleet automations and notifications into one queue. Staff can assign tickets to teams or round-robin, organize them with categories and email templates, and review reports. One Optanik email and password work for Support, Keyring, and OptaMeet. Requesters can link an endpoint by entering its serial number on a first ticket. From a ticket, staff can isolate an assigned device on the Optanik Network or create or reschedule an OptaMeet meeting. OptAi can transcribe meetings scheduled from tickets and add summaries as internal notes. The service includes a REST API, MCP, and webhooks. Requesters are free; technician seats cost $10 per technician per month. Inbound email-to-ticket requires a paid Optanik endpoint or a $10/month owner seat; the owner's seat is free with at least one paid endpoint.
OptaMeet:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Optanik Support:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OptaMeet:

Audience

MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
Optanik Support:

Audience

MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
OptaMeet:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Optanik Support:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
OptaMeet:

API

Offers API Not Supported
Optanik Support:

API

Offers API Supported
OptaMeet:

Screenshots and Videos

Optanik Support:

Screenshots and Videos

OptaMeet:

Pricing

$5/user/month
$5 per hosting user per month, billed monthly in USD. Guests joining by link are free. The owner's seat is free with at least one paid Optanik endpoint.
Free Version Supported
Free Trial Not Supported
Optanik Support:

Pricing

$10/technician/month
$10 per technician per month, billed monthly. Requesters can submit tickets for free. Inbound email-to-ticket requires either a paid Optanik endpoint or a $10/month owner seat. The owner seat is free with at least one paid Optanik endpoint.
Free Version Supported
Free Trial Not Supported
OptaMeet:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Optanik Support:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OptaMeet:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Optanik Support:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
OptaMeet:

Company Information

Optanik
Founded: 2026
United States
optameet.com
Optanik Support:

Company Information

Optanik
Founded: 2026
United States
optaniksupport.com
OptaMeet:

Categories

Video Conferencing Supported
Optanik Support:

Categories

Help Desk Supported
OptaMeet:

Integrations

Model Context Protocol (MCP) Not Supported
Optanik Support:

Integrations

Model Context Protocol (MCP) Supported
OptaMeet:
Claim OptaMeet and update features and information
Claim OptaMeet and update features and information
Optanik Support:
Claim Optanik Support and update features and information
Claim Optanik Support and update features and information