OptaMeetOptanik
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Optanik SupportOptanik
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Related Products
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OptaMeet:
About
OptaMeet is a hosted video-meeting service for MSPs, IT providers, internal IT and helpdesk teams, and small businesses. Hosts can start instant meetings, join by link or meeting ID, schedule recurring sessions, or open a standing room; webinar templates can admit attendees as viewers. Guests can join by name, while hosts can use passwords, waiting rooms, meeting locks, and participant caps. Meetings support screen sharing, chat, reactions, polls, breakout rooms, and host, co-host, presenter, participant, and viewer roles, with video up to 720p. Hosts can record meetings, with recordings available to download for two hours after a meeting. Live captions use browser speech recognition. OptAi can produce transcripts and summaries, and can add a summary to an Optanik Support ticket when a meeting starts from a ticket. OptAi use is disclosed to attendees, who must agree to remain in the room.
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Optanik Support:
About
Optanik Support is a cloud help desk for IT providers and internal teams. It brings email requests, a no-account customer portal, Optanik Need Help requests, and tickets created by fleet automations and notifications into one queue. Staff can assign tickets to teams or round-robin, organize them with categories and email templates, and review reports. One Optanik email and password work for Support, Keyring, and OptaMeet. Requesters can link an endpoint by entering its serial number on a first ticket. From a ticket, staff can isolate an assigned device on the Optanik Network or create or reschedule an OptaMeet meeting. OptAi can transcribe meetings scheduled from tickets and add summaries as internal notes. The service includes a REST API, MCP, and webhooks. Requesters are free; technician seats cost $10 per technician per month. Inbound email-to-ticket requires a paid Optanik endpoint or a $10/month owner seat; the owner's seat is free with at least one paid endpoint.
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OptaMeet:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Optanik Support:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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OptaMeet:
Audience
MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
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Optanik Support:
Audience
MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
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OptaMeet:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Optanik Support:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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OptaMeet:
API
Offers API
Not Supported
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Optanik Support:
API
Offers API
Supported
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OptaMeet:
Screenshots and Videos |
Optanik Support:
Screenshots and Videos |
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OptaMeet:
Pricing
$5/user/month
$5 per hosting user per month, billed monthly in USD. Guests joining by link are free. The owner's seat is free with at least one paid Optanik endpoint.
Free Version
Supported
Free Trial
Not Supported
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Optanik Support:
Pricing
$10/technician/month
$10 per technician per month, billed monthly. Requesters can submit tickets for free. Inbound email-to-ticket requires either a paid Optanik endpoint or a $10/month owner seat. The owner seat is free with at least one paid Optanik endpoint.
Free Version
Supported
Free Trial
Not Supported
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OptaMeet:
Reviews/
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Optanik Support:
Reviews/
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OptaMeet:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Optanik Support:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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OptaMeet:
Company InformationOptanik
Founded: 2026
United States
optameet.com
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Optanik Support:
Company InformationOptanik
Founded: 2026
United States
optaniksupport.com
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OptaMeet:
Categories |
Optanik Support:
Categories |
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OptaMeet:
Integrations
Model Context Protocol (MCP)
Not Supported
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Optanik Support: | |||||
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OptaMeet:
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Optanik Support:
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