OpenVBX vs. UniVoxx Comparison


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About OpenVBX is a hosted business phone system that connects with a customer’s Twilio account for calling and messaging. Teams use a browser-based dialer and shared inbox to make and receive calls, manage two-way SMS, review call logs and recordings, and build visual call flows with menus, business-hours routing, voicemail, and other IVR steps. The service also supports call transfers, conferencing, voicemail transcription, appointment booking, and workflow automations. Plans include virtual numbers and team calling features, while higher tiers add sales tools such as click-to-call, local presence dialing, CRM pipelines, bulk calling, SMS campaigns, and an AI voice agent. OpenVBX is designed for organizations including real estate teams, healthcare clinics, and loan companies. It is accessed as a hosted web service, with an Android app; Twilio usage charges are billed separately.	About Business Telecom, Simplified!  UniVoxx is a business telecom platform that helps organizations make and receive calls, manage phone numbers, e-fax, SMS, users, devices, and more, bringing multi-location communication insights into one reliable system.  FREE PHONES, FREE INSTALLATION AND FREE CUSTOMER SERVICE! Services  Installation   Proactive Monitoring   Number Porting   eFax   SMS   Elevators & Fax Adapters   Customer Support   Door Entry Integration   Cross-Device Communication   More services are constantly in production.  Telecom Cloud-Based VoIP Solution  Comes with:  Admin Portal   Softphone App   Core Telecom Features   2. Ownership Dashboard  3. On-Hold Music Generator  4. Phones  More products, services, and features are constantly in production.  Features  CRM Integration   PBX Integration   Healthcare Software Integration   Lock Volume & DND   Voicemail to Email   Call Recording   Custom Alert Rules
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Real estate agents and brokerages, healthcare clinics and loan companies that want a Twilio-based phone system	Audience Companies of all sizes that want an effective VoIP and UCaaS system
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99/month The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan. Free Version Not Supported Free Trial Supported	Pricing $0 Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OpenVBX Founded: 2025 India openvbx.app	Company Information UniVoxx Founded: 2018 United States univoxx.com
Alternatives Votelly	Alternatives Cebod Telecom
Calilio	XCastLabs
SessionPBX SessionTalk	ClarityTel
Acepeak	Wavetel Wavetel Business LTD
Zoom Phone Zoom Communications View All	CIS (Consumer Information Solutions) Consumer Information Solutions View All
Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported	Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Cloud PBX Supported UCaaS Supported Unified Communications Supported
	Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Unified Communications Features Audio / Video Conferencing Not Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations Brevo Supported Gmail Supported Google Calendar Supported Google Meet Supported HubSpot AEO Not Supported Mailchimp Supported Mailgun Supported Microsoft Teams Supported Salesforce Not Supported Twilio Supported Zoom Supported Show More Integrations View All 9 Integrations	Integrations Brevo Not Supported Gmail Not Supported Google Calendar Not Supported Google Meet Not Supported HubSpot AEO Supported Mailchimp Not Supported Mailgun Not Supported Microsoft Teams Not Supported Salesforce Supported Twilio Not Supported Zoom Not Supported Show More Integrations View All 2 Integrations
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