Simplii

Simplii

1.0 out of 5 stars
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About

OpenVBX is a hosted business phone system that connects with a customer’s Twilio account for calling and messaging. Teams use a browser-based dialer and shared inbox to make and receive calls, manage two-way SMS, review call logs and recordings, and build visual call flows with menus, business-hours routing, voicemail, and other IVR steps. The service also supports call transfers, conferencing, voicemail transcription, appointment booking, and workflow automations. Plans include virtual numbers and team calling features, while higher tiers add sales tools such as click-to-call, local presence dialing, CRM pipelines, bulk calling, SMS campaigns, and an AI voice agent. OpenVBX is designed for organizations including real estate teams, healthcare clinics, and loan companies. It is accessed as a hosted web service, with an Android app; Twilio usage charges are billed separately.

About

Simplii’s click to call feature gives you the ability to go from browsing the internet to calling out with one simple click. Any phone number that appears on your Chrome browser will be clickable once you have this feature enabled. With our Fusion extension, any incoming call to your phone will also pop up across any tab on your Chrome browser. Screen Pops have options for you to answer or reject calls, respond with text messages, and even the ability to transfer or place calls on hold right from your screen. On top of that, you can type notes and contact information right into the Screen Pop, which immediately saves that information onto your contacts. With any integrated Simplii CRM, all call history, call recordings, SMS messages, dispositions, and notes are logged in real time to your CRM. Just connect your CRM account with Fusion to watch the logs record automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Real estate agents and brokerages, healthcare clinics and loan companies that want a Twilio-based phone system

Audience

Companies seeking for a VoIP service provider

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.
  • It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.

Cons

  • It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!
  • For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OpenVBX
Founded: 2025
India
openvbx.app

Company Information

Simplii
Founded: 2017
United States
www.simplii.net

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Categories

Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Integrations

ActiveCampaign Not Supported
Brevo Supported
Constant Contact Lead Gen & CRM Not Supported
Copper Not Supported
GleanQuote Not Supported
Gong Not Supported
Infinity Not Supported
Keap Not Supported
Less Annoying CRM Not Supported
Mailgun Supported
Microsoft Teams Supported
Odoo Not Supported
Ontraport Not Supported
Podio Not Supported
QQCatalyst Not Supported
Salesforce Not Supported
Twilio Supported
WHMCS Not Supported
Zendesk Sell Not Supported
eAgent Solutions Not Supported

Integrations

ActiveCampaign Supported
Brevo Not Supported
Constant Contact Lead Gen & CRM Supported
Copper Supported
GleanQuote Supported
Gong Supported
Infinity Supported
Keap Supported
Less Annoying CRM Supported
Mailgun Not Supported
Microsoft Teams Not Supported
Odoo Supported
Ontraport Supported
Podio Supported
QQCatalyst Supported
Salesforce Supported
Twilio Not Supported
WHMCS Supported
Zendesk Sell Supported
eAgent Solutions Supported
Claim OpenVBX and update features and information
Claim OpenVBX and update features and information
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