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About

The COVID-19 pandemic has changed the way we all live and work. The rise in remote working has resulted in a need for even greater communication, collaboration and flexibility. OpenText™ FirstClass® is a powerful collaboration solution that drives teamwork, improves communication, makes people and information easily accessible from any mobile device, and ensures team members are connected within the organization. FirstClass is a fully integrated solution that is cost-effective, flexible and easy to administer. It empowers individuals and teams to work together toward a common goal, with a shared sense of purpose and new ways to participate. Designed to support collaboration, FirstClass offers easy and secure communication, mobile access, personalization, integration with other applications, and safe, reliable archiving.

About

Storagepipe provides world-class Cloud and Data Protection Services for companies of all sizes. We specialize in robust and secure Managed Private Cloud, Public Cloud, Cybersecurity, and Disaster Recovery services that are all supported by our first-class in-house technical team. We deliver outstanding value and service, using state-of-the-art technology including Veeam, VMWare, and Microsoft 365 as well as proprietary solutions for specialized platforms like IBM iSeries. Storagepipe is driven to be your trusted partner and our customers trust us with the protection and high availability of their mission-critical systems. Our focus is on a Storagepipe Experience that meets the reliability, scalability and support that your business demands.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a full-featured collaboration suite

Audience

Organizations interested in comprehensive cloud, cybersecurity, backup, and disaster recovery solutions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Customizable solutions. Support team is always responsive and reliable. Great new addition of cybersecurity MDR services!
  • We have been using Gridway/Storagepipe-Ottawa for our IT Solutions for many years. We receive excellent customer service, sales and technical support from them always. We have done many projects over the last few years and always with great success.
  • We appreciate Storagepipe (formerly Gridway) as our go-to source for IT support and help desk for our national, non-profit association. They spend the time that is needed to solve our technical issues, and they will also make housecalls to our office as needed.
  • I've been dealing with GridWay (acquired by Storagepipe) for a number of years and they are a one-stop shop for all your business IT needs. Their personnel bring up-to-date technical skills to every project and IT issue and their sales team works with you to provide what you need without any over-selling. The helpdesk is a critical part of our daily IT infrastructure and continues to be a valuable resource to all our network users.
  • Storagepipe expertly handled all of the necessary requirements with ease and professionalism and have proactively anticipated future needs while readily responding to any questions or additional requests.

Cons

  • Can’t really think of any! Awesome team, awesome work!
  • No cons that I can think of, if an issue comes up the team is always there to provide support and solutions for us.
  • There really isn't anything that comes to mind at this time.
  • Nothing comes to mind. There will always be IT issues of varying degrees and GridWay has always been there to find a solution that suits our business needs.
  • None.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/what-we-do/products/specialty-technologies/firstclass

Company Information

Storagepipe
Founded: 2001
Canada
storagepipe.com

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Categories

Collaboration Supported
Mail Servers Supported

Categories

Backup Supported
Data Recovery Supported
SaaS Backup Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported

Integrations

Deltek WorkBook Not Supported
IBM i Not Supported

Integrations

Deltek WorkBook Supported
IBM i Supported
Claim OpenText FirstClass and update features and information
Claim OpenText FirstClass and update features and information
Claim Storagepipe and update features and information
Claim Storagepipe and update features and information