OpenText Content AviatorOpenText
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OpenText Service Management AviatorOpenText
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Related Products
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About
OpenText Content Aviator is an advanced AI-powered content management solution that revolutionizes how organizations interact with and manage their enterprise content. Built on generative AI and Large Language Models (LLMs), Content Aviator allows users to engage with vast amounts of unstructured data, such as documents, emails, and reports, using natural language queries. Instead of manually searching through files, users can ask questions in plain language and receive precise, context-aware responses, making content discovery faster and more intuitive. This tool enhances productivity and decision-making by quickly surfacing relevant information, summarizing lengthy documents, and providing actionable insights from across an organization’s content ecosystem. Integrated seamlessly with OpenText's content management systems, Content Aviator works within secure and compliant frameworks, ensuring sensitive information remains protected.
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About
OpenText Service Management Aviator is a trusted, context-aware AI solution for IT service management (ITSM) and enterprise service management (ESM), grounded in an organization’s own knowledge, policies, procedures, and documentation. It helps employees find answers faster, improves service desk productivity, and scales service operations while maintaining governance and AI sovereignty. AI-assisted self-service lets users answer how-to questions, submit service requests, and complete guided automation across departments such as IT and HR. Service desk agents receive contextual information about incoming tickets, including AI-generated summaries and suggested solutions. Aviator can turn resolved tickets into knowledge articles with generated summaries, tags, and categorization, helping organizations expand self-service content. It also supports intelligent routing, solution recommendations, autonomous fulfillment, and knowledge creation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations requiring an AI-powered tools to simplify content discovery, improve document management, and enhance productivity through natural language interaction
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Audience
IT service teams, service desk agents, employees, and enterprise teams needing to automate service workflows, improve self-service, and make faster decisions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/solutions/content-aviator
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/service-management-aviator
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Alternatives |
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Categories |
Categories |
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Integrations
OpenText Aviator
Not Supported
OpenText Aviator Platform
Not Supported
OpenText Aviator Studio
Not Supported
OpenText Content Management (Extended ECM)
Supported
OpenText Core Content Management
Supported
OpenText DevOps Aviator
Not Supported
OpenText Documentum
Supported
OpenText Experience Aviator
Not Supported
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Integrations
OpenText Aviator
Supported
OpenText Aviator Platform
Supported
OpenText Aviator Studio
Supported
OpenText Content Management (Extended ECM)
Not Supported
OpenText Core Content Management
Not Supported
OpenText DevOps Aviator
Supported
OpenText Documentum
Not Supported
OpenText Experience Aviator
Supported
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