Audience

Marketing, communications, and customer experience teams wanting to create, personalize, manage, and deliver AI-assisted content and digital experiences at scale

About OpenText Experience Aviator

OpenText Experience Aviator is an AI foundation for creating contextual, personalized, and relevant customer communications and experiences at scale. Built into OpenText Experience Cloud, it applies generative AI, image AI, and content analysis directly where customer experience teams work, helping marketers, communicators, and customer success teams generate content, manage digital assets, and improve customer interactions. Teams can create new content or update existing material for greater simplicity, clarity, empathy, and consistency while maintaining a unified brand voice. Generative AI is embedded directly into OpenText Communications authoring workflows, allowing teams to create personalized communications grounded in trusted enterprise content and customer data. Experience Aviator can also generate web pages and digital assets, repurpose content across formats, and help teams produce faster first drafts with fewer manual revisions.

Integrations

Ratings/Reviews

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Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/experience-aviator

Videos and Screen Captures

OpenText Experience Aviator Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

OpenText Experience Aviator Frequently Asked Questions

Q: What kinds of users and organization types does OpenText Experience Aviator work with?
Q: What languages does OpenText Experience Aviator support in their product?
Q: What kind of support options does OpenText Experience Aviator offer?
Q: What other applications or services does OpenText Experience Aviator integrate with?
Q: What type of training does OpenText Experience Aviator provide?

OpenText Experience Aviator Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Success

Health Score Not Supported
Usage Tracking / Analytics Not Supported
Account Alerts Not Supported
Win / Loss Analysis Not Supported
Customer Lifecycle Management Not Supported
Onboarding Not Supported
Account Management Not Supported
Customer Engagement Not Supported
Revenue Management Not Supported
Communication Management Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported