OpenAI PresenceOpenAI
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Related Products
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About
OpenAI Presence is an enterprise product for deploying trusted AI agents across customer-facing and internal workflows. The platform helps organizations build voice and chat agents that can answer questions, resolve issues, use company systems, take approved actions, and escalate to human teams when needed. Presence combines model reasoning with policies, guardrails, standard operating procedures, simulations, evaluations, and escalation rules. Each deployment starts with a specific workflow, such as billing support, insurance claims, customer service, outbound sales, or employee IT requests. Codex-powered improvement workflows help teams review production sessions, identify gaps, test proposed updates, and approve controlled changes after launch. Built for eligible enterprise customers, OpenAI Presence helps companies put AI agents into production with reliability, governance, and deployment support from OpenAI teams and partners.
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About
Perfox.ai is an agentic AI platform that builds, deploys and orchestrates a team of high-performance AI agents — with a human in the loop. The agents learn from your documents, tickets, wikis and past conversations, monitor your channels around the clock, and take each request end-to-end: research, draft, verify and deliver an answer, action or update across web, email, in-app, SMS, voice, WhatsApp and RCS. An orchestrator routes work across specialist agents that hand off and check one another, escalating to a human exactly when policy requires. Every answer is grounded and cited, every run is auditable, and agents stop at your guardrails — making Perfox suited to production use in regulated, customer-facing operations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise customers, customer support leaders, operations teams, IT service teams, financial services companies, insurers, telecom providers, sales organizations, systems integrators, and AI transformation teams that need trusted voice agents, chat agents, workflow automation, approved actions, escalation rules, policy controls, evaluations, guardrails, and production AI agent deployment support
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Audience
Healthcare & Diagnostics, Financial Services & Insurance, Professional / B2B Services, Retail & E-commerce
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingOutcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOpenAI
Founded: 2015
United States
openai.com
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Company InformationPerfox
Founded: 2025
India
perfox.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
ChatGPT
Supported
ChatGPT Enterprise
Supported
OpenAI
Supported
OpenAI Codex
Supported
RCS
Not Supported
Salesforce
Not Supported
Slack
Not Supported
WhatsApp
Not Supported
Zendesk
Not Supported
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Integrations
ChatGPT
Not Supported
ChatGPT Enterprise
Not Supported
OpenAI
Not Supported
OpenAI Codex
Not Supported
RCS
Supported
Salesforce
Supported
Slack
Supported
WhatsApp
Supported
Zendesk
Supported
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