Zurmo

Zurmo

EspoCRM
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About

Open Loyalty is your loyalty technology partner, focused on delivering your KPIs through an API-first loyalty engine and gamified loyalty programs. Every year, Open Loyalty helps generate $4B+ in revenue through gamified loyalty programs. Heineken, JTI, INTERSPORT, ALDO and other 100s of enterprises from 45 countries use Open Loyalty’s composable architecture to integrate engaging loyalty and gamification mechanics into their ecosystems efficiently, without the resource strain of building from scratch. Open Loyalty empowers enterprises with: 1) Increasing CLV: Gamified loyalty programs foster long-lasting customer behaviors instead of relying on one-time sales spikes. 2) Maximizing ROI: Gamification mechanics reduce dependence on discounts and other margin-eroding tactics. 3) Seamless integration: Open Loyalty’s API-first, composable architecture allows seamless integration into complex tech stacks, delivering unmatched flexibility.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, Sports, QSR, Fintech, Tobacco, Booking, Food delivery, Gambling, Subscriptions, Content streaming, Entertainment, Pure eCommerce

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Open Loyalty
Founded: 2017
Poland
www.openloyalty.io

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Alternatives

Alternatives

UpSkillo

UpSkillo

Opcito
Gamifics365

Gamifics365

Inogic Tech
CrowdTwist

CrowdTwist

Oracle
Flyy

Flyy

FlyyX Technologies

Categories

Categories

CRM

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Gmail
Google Analytics
Google Workspace
InterServer
Microsoft Outlook

Integrations

Gmail
Google Analytics
Google Workspace
InterServer
Microsoft Outlook
Claim Open Loyalty and update features and information
Claim Open Loyalty and update features and information
Claim Zurmo and update features and information
Claim Zurmo and update features and information