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About

Omnito is a customer engagement platform that connects every step of the customer interaction in one workspace. Meeting Booker handles intelligent scheduling and routing. AI Notetaker captures recordings, summaries, and action items automatically. Live Chat and Messaging delivers real-time and async customer engagement. Omni-Inbox brings every conversation across chat, email, and SMS into one shared view. AI Copilot assists teams with chat engagement and routing, booking, meeting preparation, research, and follow-up. Most teams juggle three to five separate tools to schedule meetings, handle conversations, take notes, and send follow-ups. Omnito replaces that stack with one connected system so nothing falls through the cracks between interactions. Works with any CRM. A native Salesforce integration is also available. Formerly known as SUMO Scheduler, Omnito has supported more than 100,000 users over 18 years.

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes looking for a powerful Automated Appointment & Event Scheduling solution.

Audience

Companies that need a powerful business messaging platform to connect with customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$13/user
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Omnito
Founded: 2008
United States
www.omnito.ai/

Company Information

respond.io
Founded: 2017
Malaysia
respond.io

Alternatives

Text

Text

Text Inc.

Alternatives

Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Salesforce
360dialog
Axis LMS
Bird
Dialogflow
Facebook
Gmail
HubSoft
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Instagram
Integry
LINE
Shopify
Twilio
Vonage Communications APIs (Nexmo)
WordPress
X (Twitter)
Zapier

Integrations

Salesforce
360dialog
Axis LMS
Bird
Dialogflow
Facebook
Gmail
HubSoft
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Instagram
Integry
LINE
Shopify
Twilio
Vonage Communications APIs (Nexmo)
WordPress
X (Twitter)
Zapier
Claim Omnito and update features and information
Claim Omnito and update features and information
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Claim respond.io and update features and information