Omnilo

Omnilo

EnAffaire Technologies Inc.
Omnilo Rake

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Omnilo:

About

Omnilo is a hosted live-chat service that businesses add to a website with a single script line or setup wizard. It translates visitor messages and business replies in both directions across 133 languages, while notifying the business by text message so staff can answer from a phone through a private link. Teams can set chat hours, embed the service on one website, and choose plans for one responder or up to three team members. The service is intended for business owners and teams serving multilingual customers in Canada and the United States. A separate Omnilo 2 offering provides automatic website translation and a multilingual contact form without a live chat window; it is not required for the core Omnilo chat service.
Rake:

About

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.
Omnilo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Rake:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Omnilo:

Audience

Businesses and teams in Canada and the US that serve customers in many languages
Rake:

Audience

Chat and Collaboration platform for companies
Omnilo:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Rake:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Omnilo:

API

Offers API Not Supported
Rake:

API

Offers API Supported
Omnilo:

Screenshots and Videos

No images available
Rake:

Screenshots and Videos

Omnilo:

Pricing

CA$20/month
Basic is CA$20/month for one responder and one website embed. Essentials is CA$49.99/month for up to three team members, with higher message volume and priority support. Omnilo 2 is a separate CA$20/month website-translation and multilingual contact-form plan. All plans include a 30-day free trial; prices are in Canadian dollars. Enterprise pricing is custom.
Free Version Not Supported
Free Trial Supported
Rake:

Pricing

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version Supported
Free Trial Supported
Omnilo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Rake:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Omnilo:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Rake:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Omnilo:

Company Information

EnAffaire Technologies Inc.
Founded: 2026
Canada
omnilo.ca
Rake:

Company Information

Rake
United States
www.rake.ai/
Omnilo:

Alternatives

LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Rake:

Alternatives

WordRake

WordRake

Wordrake
Omnilo:
RolChat

RolChat

Shifton Inc
Rake:
Bitrix24

Bitrix24

4.6 out of 5 stars
Omnilo:
Rake:
Crisp

Crisp

5.0 out of 5 stars
Omnilo:
Rake:
Omnilo:
Rake:
Omnilo:

Categories

Live Chat Supported
Rake:

Categories

Rake:

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Task Management Features

Collaboration Supported
Create Subtasks Not Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Not Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported
Omnilo:

Integrations

Facebook Not Supported
NiCE CXone Mpower Not Supported
Stackreaction Not Supported
Twilio Not Supported
WhatsApp Not Supported
Zapier Not Supported
Rake:

Integrations

Facebook Supported
NiCE CXone Mpower Supported
Stackreaction Supported
Twilio Supported
WhatsApp Supported
Zapier Supported
Omnilo:
Claim Omnilo and update features and information
Claim Omnilo and update features and information
Rake:
Claim Rake and update features and information
Claim Rake and update features and information