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About

Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders. The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.

About

Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize customer service. Experience the future of contact centers with Ringflow, where innovation and excellence converge.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A solution for any size call center, whether operating in one or multiple industries

Audience

SMBs for Sales, Support and Business-Ops Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$30/user/month
Free Version
Free Trial

Pricing

$12 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oki-Toki
Founded: 2015
United Kingdom
www.oki-toki.cloud/

Company Information

Ringflow
Founded: 2015
www.ringflow.com

Alternatives

uContact

uContact

net2phone

Alternatives

Windstream Enterprise CCaaS

Windstream Enterprise CCaaS

Windstream Enterprise
uContact

uContact

net2phone

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Ajoxi
Asterix
Bitrix24
Discord
Dropbox
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Google Drive
Instagram
Joomla!
MightyCall
Odoo
Telegram
WhatsApp
WordPress
Yahoo! Mail
Zendesk
Zoho CRM

Integrations

Ajoxi
Asterix
Bitrix24
Discord
Dropbox
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Google Drive
Instagram
Joomla!
MightyCall
Odoo
Telegram
WhatsApp
WordPress
Yahoo! Mail
Zendesk
Zoho CRM
Claim Oki-Toki and update features and information
Claim Oki-Toki and update features and information
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Claim Ringflow and update features and information