OhanviOhanvi IT Solutions
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Simple ChatSA Inc.
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Related Products
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About
Ohanvi is a WhatsApp Business API platform for Indian businesses, including D2C and Shopify brands, clinics, real estate, education providers and local service teams. It combines broadcast campaigns, chatbot flows, automated customer journeys and a shared team inbox in one cloud workspace. Teams can coordinate conversations across agents and use campaign reporting to monitor delivery, reads and replies. Shopify workflows support order, shipping, cash-on-delivery verification and cart-recovery messages triggered by store events. Ohanvi also includes CRM and task-management tools, social publishing across connected networks and email marketing. The product is intended for businesses that want to handle customer outreach, support and follow-up in a single messaging-focused system; features are available across its plans, including a pay-as-you-go option with no monthly subscription fee.
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About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Indian businesses, including D2C and Shopify brands, clinics, real estate, ed-tech and local services.
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Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
₹599/month
Starter is ₹599/month for one seat and includes 1,000 automated messages and 100 WhatsApp messages each month. Pay as you go has no monthly fee, includes one seat, and requires a prepaid top-up of at least ₹500; usage-based charges apply. Message rates vary by destination and type. Prices exclude GST. Six-month and annual prepayment offers add extra time.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOhanvi IT Solutions
Founded: 2025
India
ohanvi.com
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Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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Categories |
Categories |
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Integrations
Shopify
Supported
Facebook
Supported
Google Workspace
Supported
LinkedIn
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
X (Twitter)
Supported
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Integrations
Shopify
Supported
Facebook
Not Supported
Google Workspace
Not Supported
LinkedIn
Not Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
X (Twitter)
Not Supported
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