Ohanvi

Ohanvi

Ohanvi IT Solutions
Simple Chat

Simple Chat

SA Inc.
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About

Ohanvi is a WhatsApp Business API platform for Indian businesses, including D2C and Shopify brands, clinics, real estate, education providers and local service teams. It combines broadcast campaigns, chatbot flows, automated customer journeys and a shared team inbox in one cloud workspace. Teams can coordinate conversations across agents and use campaign reporting to monitor delivery, reads and replies. Shopify workflows support order, shipping, cash-on-delivery verification and cart-recovery messages triggered by store events. Ohanvi also includes CRM and task-management tools, social publishing across connected networks and email marketing. The product is intended for businesses that want to handle customer outreach, support and follow-up in a single messaging-focused system; features are available across its plans, including a pay-as-you-go option with no monthly subscription fee.

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Indian businesses, including D2C and Shopify brands, clinics, real estate, ed-tech and local services.

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

₹599/month
Starter is ₹599/month for one seat and includes 1,000 automated messages and 100 WhatsApp messages each month. Pay as you go has no monthly fee, includes one seat, and requires a prepaid top-up of at least ₹500; usage-based charges apply. Message rates vary by destination and type. Prices exclude GST. Six-month and annual prepayment offers add extra time.
Free Version Supported
Free Trial Not Supported

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ohanvi IT Solutions
Founded: 2025
India
ohanvi.com

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com

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Categories

WhatsApp Marketing Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
Facebook Supported
Google Workspace Supported
LinkedIn Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported
X (Twitter) Supported

Integrations

Shopify Supported
Facebook Not Supported
Google Workspace Not Supported
LinkedIn Not Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
X (Twitter) Not Supported
Claim Ohanvi and update features and information
Claim Ohanvi and update features and information
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Claim Simple Chat and update features and information