SeaTicket

SeaTicket

SeaCloud Labs
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+

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About

Octopora is a cloud-based work management workspace for small and midsize teams. It combines project boards, tickets, Scrum sprints, calendars, issues, team discussion, help-desk requests, time tracking and code repositories in one workspace. Teams can plan work with Kanban or Scrum workflows, track milestones and delivery risks, connect tickets with repository activity, and coordinate meetings and conversations. Its Helpi assistant uses workspace context to answer questions, summarize discussions, and prepare tickets, meetings, issues and backlog items for user review. On eligible plans, coding agents can be assigned tickets and run against repositories; teams can review logs and branches before changes merge. Octopora supports English and French and is available in a browser and Windows, macOS and Linux desktop applications. It serves growing small and midsize businesses coordinating projects, product work and software delivery.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Growing small and midsize businesses and teams coordinating projects, product work, and software delivery.

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Starter is free forever for up to 5 members, 2 active projects, and 20 Helpi actions per month. Team is $9 per seat per month billed annually; Business is $19 per seat per month billed annually. Enterprise pricing is custom. Prices are in USD.
Free Version Supported
Free Trial Not Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Octopora
Founded: 2025
Tunisia
octopora.com

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

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Categories

Categories

Help Desk Supported

Integrations

GitHub Supported
Confluence Not Supported
Discord Not Supported
Discourse Not Supported
GitLab Supported
Google Calendar Supported
Jira Not Supported
Linear Not Supported
Notion Not Supported
Seafile Not Supported

Integrations

GitHub Supported
Confluence Supported
Discord Supported
Discourse Supported
GitLab Not Supported
Google Calendar Not Supported
Jira Supported
Linear Supported
Notion Supported
Seafile Supported
Claim Octopora and update features and information
Claim Octopora and update features and information
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