Paessler PRTG

Paessler PRTG

Paessler GmbH
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About

Obkio is a network monitoring software, observability and diagnostics platform that gives IT teams, MSPs, and network engineers full visibility into network performance, from the office to the cloud. As a leading Network Performance Monitoring (NPM) tool, Obkio deploys lightweight monitoring agents at any location to continuously track latency, jitter, packet loss, and bandwidth, and run Visual Traceroutes across the entire network path. Obkio supports SD-WAN, MPLS, VoIP/UC, and multi-site network monitoring, plus application performance monitoring (APM) with HTTP, Web, and Teams tests. With Obkio Insight, diagnostics are automated, helping teams pinpoint whether issues originate in-house, with an ISP, or a third-party service, and hold providers accountable with real data. Fast to deploy with no hardware required, Obkio turns network data into clear diagnostics and insights. Helping teams reduce downtime, validate SLAs, and prove the performance they're paying for.

About

Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Built for IT teams, network engineers, and MSPs managing distributed networks, hybrid workforces, and cloud environments.

Audience

Caters to tech staff, system administrators, and companies of any size, from small office/home office (SOHO) to enterprises that need their IT network to be reliable and easy to monitor on a real-time basis.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399 per month
Try Obkio's for free with a 14-day free trial with access to all premium features! You can then choose from a variety of plans including a free plan, Basic or Premium, or contact us to build your own custom Enterprise plan for your business.

Free:
- 2 Monitoring Agents
- 1 Network Device
- 1 User

Basic:
- 10 Monitoring Agents
- 5 Network Device
- 2 User

Premium:
- 10 Monitoring Agents
- 10 Network Device
- 5 User

Enterprise & MSPs
- Completely customizable plan
- Contact us for more information
Free Version Supported
Free Trial Supported

Pricing

$2149 for PRTG 500
PRTG 100
Free of charge
• 100 free sensors

PRTG 500- Start Small & Upgrade Later
From $2,149
500 Sensors

PRTG 1000- Small & Medium Sized Environments
From $3,899
1000 Sensors

PRTG 2500- Medium Sized Environments
From $8,099
2,500 Sensors

Best Value:
PRTG 5000- Large Environments
From $14,999
5,000 Sensors

PRTG 10000- Very Large Environments
From $17,899
10.000 Sensors

PRTG Enterprise
Custom Pricing
• Unlimited sensors
• Unlimited server installations

All pricing is based on a subscription basis.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • The product is very easy to install and we can start using right away. it gives us exactly what we need to know and we can see problems with our network before users are impacted. we can decide what we want to monitor and pay only for what we need. This product can tell us what impact changes to our network can do.
  • - Easy to setup and configure. - A product I wish existed a long time ago. - Great for VOIP troubleshooting. - You pay for what you use, no surprises. You can add an agent to a remote computer and see where the problem resides and then remove it at very low cost. - Good variety agents available (we had one for our all external products). - You can dive into complex investigations very easily. - Great Dashboards and state of the Network - Able to be pro-active when network issues arise. - Great team for sales and support.
  • No need for a technician to the install the agent, a simple user can do it. Documentation is accurate and clear for everyone.
  • Obkio lets us monitor our internet connections around the world and address issues before users notice.
  • Very easy to setup and use. Good variety of public agents available. You pay for what you use, nothing more. Gives a good amount of information. Great tools to visualize the state of a network. Good wiki.

Cons

  • Nothing except we would like to have more time to use all the features provided by the product.
  • Nothing so far I can think of, like I said very easy to use and very powerful.
  • Nothing comes to mind right now. I am satisfied with how I use it.
  • Our team is not sure how to pronounce it. Is the O a hard or soft O?
  • Nothing comes to mind right now!

Pros & Cons from Real Users

Pros

  • The interface is very intuitive and easy to configure. PRTG supports a wide variety of sensors out of the box and can monitor almost any device or service through SNMP, WMI, API, or custom scripts. The automatic network discovery saves a lot of setup time, and the alerting system is flexible and reliable.
  • Easy Installation & Setup: Quick to install, straightforward to add devices; PRTG auto-discovers sensors with minimal input required. User-Friendly Interface: Clean interface with intuitive navigation—great for beginners and power users alike. Automatic Device & Sensor Discovery: PRTG finds and sets up relevant sensors for new devices automatically, minimizing manual configuration. Customizable Dashboards & Alerts: Effective visualization tools and flexible alerting keep you informed about network health. Free Version Available: The free version (up to 100 sensors) is more than sufficient for most home and small lab setups. Versatile Monitoring: Supports a wide range of devices and protocols (SNMP, WMI, flow, etc.), covering most network needs. Active Community & Documentation: Lots of online help and documentation for troubleshooting and tips.
  • PRTG is an amazingly simple tool that helps monitor all the equipment we have in our organization. With this system, in any malfunction or crisis, we can quickly diagnose the source of the problem and solve it in an instant. We have configured all the servers and equipment in the system and it knows how to give us a quick look as soon as something happens. And that way, we can diagnose the problem quickly.
  • We've had a very positive and satisfying experience with PRTG over the years. We've been using the product for several years now, and it's proven to be the perfect solution for monitoring our network infrastructure and applications. PRTG is intuitive and well-designed, making it easy to create detailed dashboards and maps that give us a clear visual representation of the status of critical machines and services. The notification system is also very well thought out, allowing us to react quickly to any anomalies. One of PRTG’s key strengths is that it's constantly evolving, which means we regularly gain access to new sensors that we can deploy to achieve more precise and comprehensive monitoring of our systems. The user community plays an essential role as well, often helping us solve very specific sensor-related issues. On top of that, the technical support team is responsive and effective, often providing spot-on answers that help resolve complex problems. At this point, we honestly can’t imagine working without PRTG — it’s become a central part of our IT operations.
  • The number of sensor types is outstanding. Not just SNMP but a multitude of standard sensor imputs are possible as well as custom scripts in various formats. The remote probe is great for multitenant or remote sites.

Cons

  • The web interface can become slow when handling very large environments with thousands of sensors. Some advanced reporting features require manual setup, and the mobile app, while functional, could be improved for better usability.
  • Sensor Counting Can Be Confusing: Some users find the way PRTG counts “sensors” (one sensor per metric) a bit confusing, which can eat up your free limit quickly. Resource Use: The software can be resource-intensive on larger setups; may require better hardware to run smoothly if scaling up. Overwhelming Amount of Data: For home users, the sheer volume of information and settings might be daunting at first. Interface Feels Dated to Some: While functional, a few users feel the web UI could use a more modern look. Limited by Free Tier: Advanced features and larger environments may require a paid license.
  • The price is very expensive and not suitable for every organization, which is a shame. If the price were more affordable, maybe more organizations would purchase it.
  • What I like less about the software is the way lookups are managed. It could be more user-friendly — right now, you have to manually edit text files directly on the probe, which isn't very convenient. There should be a dedicated interface for this, similar to how thresholds are managed. Also, the maps feature feels a bit limited, and there's a lack of confirmation prompts when deleting items. One wrong move and you can lose everything you've built. There should be more validation steps when modifying maps, especially for deletions. Just hovering over an item and accidentally clicking the trash icon can wipe out your work in an instant…
  • Hardware Scaling of large PRTG installations is something to plan ahead for

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Obkio
Founded: 2018
Canada
obkio.com

Company Information

Paessler GmbH
Founded: 1997
Germany
www.paessler.com

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ManageEngine

Categories

Categories

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Not Supported
Trace Individual Transactions Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Not Supported
Configuration Management Not Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Performance Testing Features

API Testing Not Supported
Benchmarking Supported
Cross Browser Testing Not Supported
Debugging Not Supported
Historical Reporting Supported
Load Testing Supported
Mobile Testing Not Supported
Parallel Testing Supported
Regression Testing Not Supported
UI Testing Not Supported
Web Testing Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Supported
Call Quality Monitoring Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Integrations

BrightGauge Not Supported
Check Point Infinity Not Supported
Comet Backup Not Supported
DNSWatch Not Supported
Dropbox Not Supported
EcholoN Not Supported
Google Analytics Not Supported
HPE Consumption Analytics Not Supported
ITOC360 Not Supported
MIDAS Not Supported
Microsoft Azure Supported
Microsoft OneDrive Not Supported
PagerDuty Supported
Qbilon Not Supported
SMSEagle Not Supported
ServiceNow Supported
UVexplorer Not Supported
Unimus Not Supported
Vivantio Not Supported
root9 Not Supported

Integrations

BrightGauge Supported
Check Point Infinity Supported
Comet Backup Supported
DNSWatch Supported
Dropbox Supported
EcholoN Supported
Google Analytics Supported
HPE Consumption Analytics Supported
ITOC360 Supported
MIDAS Supported
Microsoft Azure Not Supported
Microsoft OneDrive Supported
PagerDuty Not Supported
Qbilon Supported
SMSEagle Supported
ServiceNow Not Supported
UVexplorer Supported
Unimus Supported
Vivantio Supported
root9 Supported
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