OPX

OPX

Corporate Modelling Services
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About

Empower your operations management and teams across your organization to deliver your strategic goals. Highly modular and quick to implement, OPX supports the end-to-end processes from the capture of incoming work, back office workforce optimization, smart work allocation, robotic process automation (RPA) to the automated output of customer communications in multiple formats. OPX is an award-winning, innovative solution that empowers your operations management and teams across the organization to deliver your strategic goals. Find out why you should use it in your organization and the benefits you stand to gain. OPX is the right solution for every business which needs to monitor workforce productivity, and performance and identify their training needs. To help you understand what it can do for your business, we prepared a list of several office roles and the challenges each is commonly faced with. For each challenge, we have explained how OPX can tackle it.

About

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a Workforce Management platform to transform back office operations and streamline the integration with front office processes

Audience

Any company searching for a Workforce Management, Customer Service, and Help Desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Corporate Modelling Services
Founded: 2008
United Kingdom
www.corporatemodelling.com/opx/

Company Information

iTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com

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Categories

Categories

Integrations

Worldpay Not Supported

Integrations

Worldpay Supported
Claim OPX and update features and information
Claim OPX and update features and information
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