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About

Chatbots often are the first point of contact for customers and prospective clients who want to ask a question or get assistance from your company. Unfortunately, chatbots aren’t great at reading the room – which causes frustration, lost sales, and dissatisfaction that often leads to churn. Nurdle can scrub call transcripts of personal identifiable information (PII) while synthetically altering and augmenting them into large enough datasets for fine-tuning LLMs. This allows you to query the accumulated knowledge of every meeting you’ve ever had without using personal information mentioned in the calls that are protected by privacy laws. Nurdle data transforms sentiment analysis into usable insights that can show you what people are saying about your brand, and help you quickly identify problem areas to address proactively.

About

A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations seeking a platform to create high-performance synthetic data

Audience

Organizations looking for an advanced platform to analyze and manage their communication channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.00008 per unit
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nurdle
Founded: 2023
nurdle.ai/

Company Information

Yandex
Founded: 1997
Russia
cloud.yandex.com/en/services/speechsense

Alternatives

Alternatives

Inspeech

Inspeech

Inconcert
QEval

QEval

Etech Global Services
MediaSpeech

MediaSpeech

ChapsVision

Categories

Categories

Integrations

Yandex SpeechKit
Yandex Translate
YandexGPT

Integrations

Yandex SpeechKit
Yandex Translate
YandexGPT
Claim Nurdle and update features and information
Claim Nurdle and update features and information
Claim Yandex SpeechSense and update features and information
Claim Yandex SpeechSense and update features and information