Audience
Organizations seeking a platform to create high-performance synthetic data
About Nurdle
Chatbots often are the first point of contact for customers and prospective clients who want to ask a question or get assistance from your company. Unfortunately, chatbots aren’t great at reading the room – which causes frustration, lost sales, and dissatisfaction that often leads to churn. Nurdle can scrub call transcripts of personal identifiable information (PII) while synthetically altering and augmenting them into large enough datasets for fine-tuning LLMs. This allows you to query the accumulated knowledge of every meeting you’ve ever had without using personal information mentioned in the calls that are protected by privacy laws. Nurdle data transforms sentiment analysis into usable insights that can show you what people are saying about your brand, and help you quickly identify problem areas to address proactively.