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About
Chatbots often are the first point of contact for customers and prospective clients who want to ask a question or get assistance from your company. Unfortunately, chatbots aren’t great at reading the room – which causes frustration, lost sales, and dissatisfaction that often leads to churn. Nurdle can scrub call transcripts of personal identifiable information (PII) while synthetically altering and augmenting them into large enough datasets for fine-tuning LLMs. This allows you to query the accumulated knowledge of every meeting you’ve ever had without using personal information mentioned in the calls that are protected by privacy laws. Nurdle data transforms sentiment analysis into usable insights that can show you what people are saying about your brand, and help you quickly identify problem areas to address proactively.
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About
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations seeking a platform to create high-performance synthetic data
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Audience
Mid to large-sized businesses, CX teams, product managers, and marketers who want to analyze high volumes of open-ended feedback (NPS, CSAT, chat, reviews, etc.) quickly and accurately using AI
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNurdle
Founded: 2023
nurdle.ai/
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Company InformationSurveySensum
Founded: 2018
India
www.surveysensum.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
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Integrations
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
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