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About

Intelligently engage with your customers. Behavioral targeting to close every sale. Know who is buying, who is browsing, and who needs help in real-time. Every website visitor, voice call, web chat and message can now be leveraged to convert more, sell more, and satisfy your customers. When people connect with your company, they have a wide range of intentions. Trying to sell to someone who’s browsing can be a turn-off, but making it hard to buy when someone wants to spend money can cost you a sale. When visitors get exactly what they want, they become customers. When customers get exactly what they want, they become happy customers. Figure out who wants information, who wants help, and who wants to buy. Streamline sales & service by combining data from all customer communication channels. With so many channels available to a customer, it's hard to know which to present to whom? That's where Now Interact's machine learning comes in!

About

Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction. Add a feedback button to your website so your visitors can provide you with comments as they browse your website. Providing a way for visitors to send you a comment is a great way to improve customer engagement and improve your business. You want to provide great customer support during and after a sale. Our support form lets your customer send you a support question right when it's needed. We'll notify you so you can respond quickly keeping your customers happy. Sometimes your website can't provide information that customers need. Add our sales lead form to your website for your customers to send a sales question. Being available to answer customer questions will help close that sale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to intelligently engage with their customers

Audience

Companies in need of a Customer Engagement platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Now Interact
Founded: 2010
Sweden
www.nowinteract.com

Company Information

Magiwow
United States
simplefeedback.com

Alternatives

Alternatives

Clickback WEB

Clickback WEB

Clickback
LiveChat

LiveChat

LiveChat Software

Categories

Categories

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

No info available.

Integrations

No info available.
Claim Now Interact and update features and information
Claim Now Interact and update features and information
Claim SimpleFeedback and update features and information
Claim SimpleFeedback and update features and information