NovoGov

NovoGov

Novo Solutions
OpenCounter

OpenCounter

Open Counter Enterprises
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+

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About

NovoGov is configurable work order and asset management software built for cities, townships, and counties. It brings the core jobs of local government into one cloud system: work orders, infrastructure and municipal asset management, preventive maintenance, code enforcement, permitting and licensing, inspections, solid waste, and citizen service requests. Each module lets you track exactly the information your department needs and attach photos or documents to any record. Field crews work entirely from a phone or tablet, updating jobs, scanning barcodes, and capturing GPS and photos on site. Built-in GIS mapping integrates with Esri ArcGIS so assets and work tie back to their location, and teams capture labor, parts, and FEMA or grant costs for clean reporting. An online portal lets residents log and follow their own requests. Consistent screens across modules and a library of video tutorials and user guides shorten the learning curve. Founded in 1999, Novo Solutions serves US publ

About

Help entrepreneurs to understand the costs and requirements of starting a business. Show homeowners how to stay in compliance on home improvement projects. Guide event planners through the process of organizing large-scale events in public spaces. Help applicants to understand how the zoning ordinance will impact site selection and project requirements. Tools for intake and processing of permit and license applications. Our team comes from the public sector so we know how things work. Served over SSL, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility. OpenCounter can be translated into over 40 languages to make the permitting process accessible for all. While many companies turn over the configuration phase to third-party integrators, typically paid on a time and materials basis, OpenCounter handles the entire configuration process from beginning to end. This means that we can ensure the speed and quality of the project.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government Agencies

Audience

For local governments and municiplaities lookng for an app to issue permits online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Novo Solutions
Founded: 1999
United States
novosolutions.com

Company Information

Open Counter Enterprises
United States
opencounter.com

Alternatives

Alternatives

Cloudpermit

Cloudpermit

Cloudpermit Inc
Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)
Prometheus Platform

Prometheus Platform

Prometheus Group
Municity

Municity

ICC Community Development
Q Ware CMMS

Q Ware CMMS

C&S Companies, Q Ware Group
Rapid Permit to Work

Rapid Permit to Work

Rapid Global

Categories

Categories

Municipal Features

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

ArcGIS
ArcGIS CityEngine

Integrations

ArcGIS
ArcGIS CityEngine
Claim NovoGov and update features and information
Claim NovoGov and update features and information
Claim OpenCounter and update features and information
Claim OpenCounter and update features and information