Redux Payments

Redux Payments

5.0 out of 5 stars
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About

North Metric is a churn-prevention application for SaaS businesses that bill through Stripe. It combines subscription billing signals with product-usage data from PostHog or Stripe Meters to identify customers who may cancel and rank them by recurring revenue at risk. For each account, it prepares a suggested response, such as a check-in, an offer, or a payment follow-up. Users can review and approve individual actions or configure rules with limits; actions remain off until enabled. A revenue ledger links kept revenue to Stripe invoices and compares results with a group of at-risk customers left without an action. A free, billing-data churn report highlights risk and the first accounts to review. The paid plan adds ongoing risk scoring, usage signals, action workflows, and revenue tracking for eligible Stripe-based SaaS subscriptions.

About

Redux Payments is a payment recovery platform built for subscription businesses that want to reduce involuntary churn and capture more recurring revenue. The software integrates natively with Stripe Billing and operates as an invisible recovery layer, enhancing Stripe’s default retry logic without replacing the existing billing system. By focusing exclusively on involuntary churn, Redux Payments helps SaaS and consumer subscription companies preserve revenue that would otherwise be lost. The platform runs entirely in the background with no engineering lift, giving operators, finance leaders, and growth teams a reliable way to maximize recovery and improve revenue predictability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS founders and small SaaS teams that bill on Stripe and lack a dedicated customer success team.

Audience

Subscription companies using Stripe Billing for subscription management

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Version Not Supported
Free Trial Supported

Pricing

% of Lift
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Setup was dead simple which was my favorite part. We connected it to Stripe and it started working. No engineering time which is huge since our team is spread so thin as it is. The AI retry logic is actually smart about when to retry based on decline reasons and bank patterns, not just hammering the card every few hours hoping it works. Customers get a one-click link to update their card without needing to log in, which removes a ton of friction. And the pricing model is a no-brainer since we only pay when they recover more than Stripe was already getting us. What else is there to say
  • We've been using Apple's IAP to handle billing for our consumer app but recently switched to Stripe for web billing to save on the 30% app store fees. But what we quickly found was Stripe smart retries were letting a lot of customers still churn. We went with redux for a few reasons: - They work with a lot of consumer and B2C companies. Being an iOS native app, it was important to us that they understood our customers and were able to get the best recovery rates - Performance pricing. Their pitch is "you only pay when we increase your recovery rate." I liked how no risk it was. Redux baselined us at our Stripe recovery rate and then only bills when they beat it - Set it and forget it. I literally set it up once and redux handles everything else. They'll check in with performance updates and let us know things they improving/testing with their AI models. We don't do anything and have made made multi-6 figures in the past 8 months. It's constantly optimizing to our business which I love. Like finding money in the couch cushions each month

Cons

  • Takes a few weeks for the AI to fully optimize to your payment patterns, but results improve steadily once it does.
  • While it was easy to install, I do wish they had self serve onboarding. Sometimes you don't want to have to talk to a sales rep. They told me it's because they work with companies starting at $5m-$10m+ ARR. But I mean we're above that and would still want self serve. But ymmv

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

North Metric
Founded: 2025
United States
www.northmetric.io

Company Information

Redux Payments
Founded: 2024
United States
www.reduxpayments.com

Alternatives

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Categories

Churn Prevention Supported

Categories

Integrations

Stripe Supported
PostHog Supported
Stripe Billing Not Supported

Integrations

Stripe Supported
PostHog Not Supported
Stripe Billing Supported
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