Nizlo

Nizlo

Cloud 84 Holdings
SecureDesk

SecureDesk

Rubix Technology
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About

Nizlo is a cloud-hosted remote monitoring and management platform for MSPs and internal IT teams. It organizes customers, sites, endpoint inventory, health, alerts, patch state, remote-support workflows, scripts, automation, reports, and attributable technician activity in one console. Native agents are available for Windows and macOS; Linux support is planned. Core starts at $59 per month with unlimited RMM endpoints and one technician. Core and Scale include a 14-day trial with no credit card. Nizlo is designed for teams that want to evaluate an RMM through a controlled pilot on authorized, noncritical endpoints.

About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Managed service providers, IT service companies, independent IT consultants, and internal IT teams managing Windows and macOS endpoints.

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$59/month
Core is $59 per month and includes unlimited RMM endpoints and one technician. Core and Scale include a 14-day trial without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cloud 84 Holdings
Founded: 2025
United States
nizlo.com

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Alternatives

No Alternatives

Alternatives

HelpWire

HelpWire

Electronic Team, Inc.

Categories

RMM Supported

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Autotask PSA Supported
Bitdefender GravityZone Supported
CrowdStrike Falcon Supported
HaloPSA Supported
IT Glue Supported
Microsoft 365 Supported
N‑able Passportal Supported
SentinelOne Singularity Supported
Slack Supported

Integrations

Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
CrowdStrike Falcon Not Supported
HaloPSA Not Supported
IT Glue Not Supported
Microsoft 365 Not Supported
N‑able Passportal Not Supported
SentinelOne Singularity Not Supported
Slack Not Supported
Claim Nizlo and update features and information
Claim Nizlo and update features and information
Claim SecureDesk and update features and information
Claim SecureDesk and update features and information