Zoom Visitor Management

Zoom Visitor Management

Zoom Communications
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About

Nibol empowers organizations to optimize workplace flexibility. Employees can seamlessly book desks, meeting rooms, and parking, while managing remote work and visitor access. With Nibol users can: - See who’s working where, and plan their work week. - Book desks and meeting rooms at the office. - Book parking spaces and shared resources that are available within the organization. - Invite visitors on-site, without the bureaucracy. - Receive personal deliveries at the office, with automated notifications on arrival. Thanks to Nibol's dashboards and reports, companies can make decisions based on data.

About

Zoom Visitor Management is a workplace visitor registration and check-in solution within Zoom Spaces. It lets organizations invite and preregister guests, collect visitor details, and guide arrivals through email registration, QR codes, or an on-site kiosk. Hosts can receive arrival notifications in Zoom chat or email, with alerts also available through Slack and Microsoft Teams. Administrators can manage visitor types, invitations, and locations from the Zoom web portal, review visitor activity, and download reports. The service also supports digital badge creation and printing, visitor photos, and tracking of mail and package deliveries. Employees can create or manage invitations in the Zoom mobile app, while visitors use invitation links or kiosks to complete registration and check in. It is designed for organizations managing guests, contractors, deliveries, and other workplace arrivals across one or more office locations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Startups, SMEs, Agencies, Enterprises, Corporate businesses, Companies

Audience

Workplace administrators, office and facilities teams, reception and security staff, and employees who invite or host visitors. Intended for organizations managing guests, contractors, and workplace deliveries at one or more locations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€1.15/entity/month
Free Version Not Supported
Free Trial Supported

Pricing

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - extremely friendly for the user - immediate in its usage - nicely structured - customer service super efficient
  • User-friendly and very good customer service. Every time there is a request, they answer as soon as possible.
  • - Simple and intuitive app design, making it accessible for all users - Easy to use, with straightforward navigation and features
  • I currently use that solution to book desks in my company, and I find it particularly appealing due to its clear and intuitive visual design, which makes the process both efficient and enjoyable.
  • User-friendly and excellent support in case of any issues. The app interface is also good and well designed

Cons

  • - sometimes bugs happen and they block some feature, but it happens to any other tool :)
  • Sometimes the app crashes or has bugs, but Support resolve the problem as soon as possible.
  • - Limited customization options, which might not meet all user needs - Recurring bugs that can affect the user experience
  • There is probably still some work to be done to improve the accessibility of the tool. At the moment, it does not seem to be fully compliant with WCAG regulations.
  • Sometimes bugs are created, which are then promptly resolved without any problems

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Nibol
Founded: 2019
Italy
www.nibol.com

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/visitor-management/

Alternatives

Alternatives

Robin

Robin

Robin Powered
Savance Visitor Management

Savance Visitor Management

Savance Workplace
Envoy

Envoy

Envoy, Inc.
Rapid Access

Rapid Access

Rapid Global
DoorDesk

DoorDesk

Biznage Software Solutions

Categories

Categories

Visitor Management Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Not Supported
Document Management Not Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Not Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Not Supported

Meeting Room Booking System Features

Digital Signage Not Supported
Internal Meetings Supported
Multi-Location Supported
Online Booking Supported
Payment Processing Not Supported
Third Party Booking Supported
Utilization Reporting Supported
Vendor Management Not Supported
Visitor Management Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Space Management Features

Change Management Not Supported
Design Management Not Supported
Floor Plans & Maps Supported
For Offices Supported
For Retail Not Supported
Occupancy Management Supported
Planogramming Not Supported
Shelf Planning Not Supported
Space Reservation Supported
Usage Tracking / Analytics Supported

Integrations

Slack Supported
Active Directory Supported
Google Calendar Supported
Google Workspace Supported
Kisi Supported
Luckey Supported
MapsPeople Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft Entra ID Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Okta Supported
Zoom Not Supported
Zoom Workplace Not Supported
Zoom Workspace Reservation Not Supported

Integrations

Slack Supported
Active Directory Not Supported
Google Calendar Not Supported
Google Workspace Not Supported
Kisi Not Supported
Luckey Not Supported
MapsPeople Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Okta Not Supported
Zoom Supported
Zoom Workplace Supported
Zoom Workspace Reservation Supported
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Claim Nibol and update features and information
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