About
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.
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About
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime.
Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations.
Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay!
Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business.
Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties.
Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
|
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Audience
Nextiva is ideal for enterprises and growing businesses seeking a unified, AI-powered platform to optimize customer journeys, boost workforce productivity, and deliver exceptional experiences across every channel
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Audience
Businesses searching for a cloud phone system to unify their communications under one powerful platform.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.95 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$14.95 per user per month
Take advantage of our seasonal promos by visiting our website.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNextiva
Founded: 2008
United States
www.nextiva.com
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Company InformationULTATEL
United States
www.ultatel.com
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Alternatives |
Alternatives |
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Categories |
CategoriesUnleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits. Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits. Unleash the power of seamless communication with ULTATEL, the award-winning Cloud PBX system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits. Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits. Unleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits. |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
SIP Trunk Features
Automatic Fail-over Routing
Supported
Call Data Records
Supported
Caller ID
Supported
Disaster Recovery
Not Supported
e911
Supported
International Numbers
Not Supported
Multiple DID Options
Supported
PSTN Forwarding
Supported
Toll-Free Numbers
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
AbacusLaw
Supported
Active Directory
Supported
Agency Matrix
Supported
AuguTech
Supported
Bitrix24
Supported
Clio
Supported
Humhealth
Supported
Liine
Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
AbacusLaw
Not Supported
Active Directory
Not Supported
Agency Matrix
Not Supported
AuguTech
Not Supported
Bitrix24
Not Supported
Clio
Not Supported
Humhealth
Not Supported
Liine
Not Supported
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