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About

Nextiva XBert is Nextiva's AI employee for customer conversations, an AI-powered answering service, receptionist, and support agent that handles calls, texts, chats, and emails 24/7. It greets callers, answers questions, books and reschedules appointments, captures lead details, and resolves routine issues without human intervention, escalating only when a situation is too complex or sensitive for AI to handle alone. XBert trains itself on your business by pulling in your website, services, hours, and FAQs, then keeps improving from every real interaction. It unifies voice, text, and chat into one conversation thread, so context carries across channels. Built on Nextiva's enterprise-grade platform, it offers PCI DSS, HIPAA, and GDPR compliance, full call recording/transcription, and customizable guardrails for what it can and can't do. Pricing starts around $99/month for a set number of AI conversations, with setup available in minutes, no coding required.

About

Our AI-powered call management system simplifies your work by handling customer questions, business tasks, and connections for you. With our system, you can save time and focus on running your business, knowing that your call management is in good hands. Try it out and experience the power of AI-assisted call management today! echowin's AI picks up phone calls for your business so you can make better use of your and your employee's time. There are no limits to how many calls our AI can pick up at the same time, ensuring your business never misses a potential customer, 24/7. Our AI does not answer pre-scripted answers, it understands your business and gives personalized and friendly responses to any questions. Being able to see how your customers are interacting with your business in real-time helps you make better decisions. Answer questions, gather leads, provide directions, and so much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Home services (HVAC, plumbing, electrical, landscaping) — techs are out in the field and can't answer calls, but customers calling about a broken AC unit rarely leave a voicemail; they call the next company. XBert answers, books the job, and keeps the pipeline full. Medical, dental, and other appointment-based practices — front desk staff get slammed during business hours and can't cover after-hours or lunch. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Restaurants — handles reservation calls, menu questions, and hours inquiries without pulling staff off the floor during a rush. Real estate teams and agents — captures lead details and qualifies interest on inbound calls/texts about listings, even when an agent is mid-showing. Small businesses and solo operators generally — anyone running a business on one phone number who can't afford (or doesn't need) a full-time receptionist but still loses revenue every time a call goes unanswered. Growing businesses layering AI onto an existing setup — companies already on Nextiva's phone/contact center platform that want AI handling routine volume so human agents can focus on higher-value or more sensitive conversations.

Audience

Businesses interested in a solution to generate leads, manage calls, and personalize responses for their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$15/user/month
Free Version
Free Trial

Pricing

$49.99 per month
First 100 minutes on us!
After that $0.0027 per SECOND .
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nextiva XBert
Founded: 2025
United States
www.nextiva.com/products/ai-receptionist

Company Information

echowin
United States
echo.win/

Alternatives

CallSnag

CallSnag

Call Snag

Alternatives

AlloBot

AlloBot

AlloBrain

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

Axis LMS
ChatGPT
Google Cloud Platform
Nextiva
OpenAI
Telnyx
Zapier

Integrations

Axis LMS
ChatGPT
Google Cloud Platform
Nextiva
OpenAI
Telnyx
Zapier
Claim Nextiva XBert and update features and information
Claim Nextiva XBert and update features and information
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