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About

Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Employee engagement platform for companies

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Not Supported
Free Trial Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com/products/customer-survey-software.html

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Employee Survey Supported
Market Research Supported
Polling Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Supported
Feedback Collection Supported
Live Results Tracking Supported
Multiple Question Types Supported
Online Polling Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Not Supported
Skip Logic Supported
SMS Polling Not Supported
Supports Audio / Images / Video Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

AccessOwl Not Supported
ActiveCampaign Not Supported
Amplitude Not Supported
Braze Not Supported
Campaign Monitor Not Supported
Drip Not Supported
GetResponse Not Supported
Google Analytics Not Supported
Google Meet Not Supported
Google Sheets Not Supported
Mixpanel Not Supported
Pipedrive Not Supported
Quickwork Not Supported
RudderStack Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Segment Not Supported
Slack Not Supported
Uxcam Not Supported
Zoho Campaigns Not Supported
iPresso Not Supported

Integrations

AccessOwl Supported
ActiveCampaign Supported
Amplitude Supported
Braze Supported
Campaign Monitor Supported
Drip Supported
GetResponse Supported
Google Analytics Supported
Google Meet Supported
Google Sheets Supported
Mixpanel Supported
Pipedrive Supported
Quickwork Supported
RudderStack Supported
Salesforce Marketing Cloud Account Engagement Supported
Segment Supported
Slack Supported
Uxcam Supported
Zoho Campaigns Supported
iPresso Supported
Claim Nextiva Survey and update features and information
Claim Nextiva Survey and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information