NextUp Walk-in

NextUp Walk-in

NextUp LLC
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About

NextUp Walk-in is a cloud-based queue and virtual waitlist for walk-in service businesses, including barbershops, hair and nail salons, tattoo studios, pet groomers, repair shops and service counters. Customers join from a QR code or link and follow their place in line and estimated wait on a phone, while staff manage check-ins and call the next person from a live screen. Waiting-room displays and door tablets show queue status and support in-person check-in. The service includes client profiles, visit history, staff and service management, insights, review tools and a public check-in page. Pro adds appointment scheduling and online booking, memberships, packages, gift cards, loyalty tools, commissions, payroll exports and a time clock. Owners, teams and invited clients can use the browser-based service; Android apps provide client and staff functions.

About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owners and staff of barbershops, salons, tattoo studios, pet groomers and other walk-in service businesses.

Audience

Education and government institutions seeking a solution to manage all their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/location/month
Free: $0/month for one location, one team member and 50 check-ins/month. Walk-in: $29/month for the first location, then $19/month per additional location. Pro: $59/month for the first location, then $39/month per additional location. Restaurant: $69/month for the first location, then $44/month per additional location. A Pro-feature trial lasts 14 days. Website builder is $19/month per business. Annual billing includes two months free; no setup fee or contract.
Free Version Supported
Free Trial Supported

Pricing

500.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like that students receive a message once I have summoned them, so they can expect the call. Most students do not want to answer from an unfamiliar phone number.

Cons

  • It took me a while to get familiar with the system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

NextUp LLC
Founded: 2026
United States
nextupwalkin.com

Company Information

QLess
Founded: 2007
United States
qless.com

Alternatives

Alternatives

TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
TablesReady

TablesReady

Table's Ready, LLC

Categories

Barbershop Supported
Queue Management Supported
Salon Supported

Categories

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

ChatGPT Supported
Claude Supported
Google Calendar Supported
Google Sheets Supported
Gusto Supported
Make Supported
Microsoft 365 Not Supported
Model Context Protocol (MCP) Supported
QuickBooks Time Supported
RUN Powered by ADP Supported
Slack Supported
Zapier Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Google Calendar Not Supported
Google Sheets Not Supported
Gusto Not Supported
Make Not Supported
Microsoft 365 Supported
Model Context Protocol (MCP) Not Supported
QuickBooks Time Not Supported
RUN Powered by ADP Not Supported
Slack Not Supported
Zapier Not Supported
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