NextUp Walk-inNextUp LLC
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Related Products
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About
NextUp Walk-in is a cloud-based queue and virtual waitlist for walk-in service businesses, including barbershops, hair and nail salons, tattoo studios, pet groomers, repair shops and service counters. Customers join from a QR code or link and follow their place in line and estimated wait on a phone, while staff manage check-ins and call the next person from a live screen. Waiting-room displays and door tablets show queue status and support in-person check-in. The service includes client profiles, visit history, staff and service management, insights, review tools and a public check-in page. Pro adds appointment scheduling and online booking, memberships, packages, gift cards, loyalty tools, commissions, payroll exports and a time clock. Owners, teams and invited clients can use the browser-based service; Android apps provide client and staff functions.
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About
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Owners and staff of barbershops, salons, tattoo studios, pet groomers and other walk-in service businesses.
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Audience
Education and government institutions seeking a solution to manage all their operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29/location/month
Free: $0/month for one location, one team member and 50 check-ins/month. Walk-in: $29/month for the first location, then $19/month per additional location. Pro: $59/month for the first location, then $39/month per additional location. Restaurant: $69/month for the first location, then $44/month per additional location. A Pro-feature trial lasts 14 days. Website builder is $19/month per business. Annual billing includes two months free; no setup fee or contract.
Free Version
Supported
Free Trial
Supported
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Pricing
500.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNextUp LLC
Founded: 2026
United States
nextupwalkin.com
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Company InformationQLess
Founded: 2007
United States
qless.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Supported
Contactless
Not Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Supported
For Government
Not Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Appointment Scheduling Features
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Not Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Online Payments
Supported
Recurring Appointments
Not Supported
Room Booking Management
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
ChatGPT
Supported
Claude
Supported
Google Calendar
Supported
Google Sheets
Supported
Gusto
Supported
Make
Supported
Microsoft 365
Not Supported
Model Context Protocol (MCP)
Supported
QuickBooks Time
Supported
RUN Powered by ADP
Supported
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Integrations
ChatGPT
Not Supported
Claude
Not Supported
Google Calendar
Not Supported
Google Sheets
Not Supported
Gusto
Not Supported
Make
Not Supported
Microsoft 365
Supported
Model Context Protocol (MCP)
Not Supported
QuickBooks Time
Not Supported
RUN Powered by ADP
Not Supported
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