NewgenONE Digital Workplace ManagementNewgen Software
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About
NewgenONE Digital Workplace Management is an AI-powered platform designed to help government organizations streamline operations, improve collaboration, and ensure regulatory compliance. Built on the NewgenONE AI platform, it connects departments through a consolidated digital workplace that breaks down silos and improves transparency. The solution automates critical administrative processes such as file and correspondence management, approvals, committee workflows, and meeting management. It reduces dependency on physical paperwork while improving accessibility and traceability of documents. NewgenONE also supports RTI and FOIA query handling by assigning requests to the right departments and enabling accurate response compilation. With built-in case, records, and knowledge management capabilities, it ensures decisions and information remain auditable and secure.
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About
GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
NewgenONE Digital Workplace Management is ideal for government organizations, public sector agencies, and administrative departments seeking to modernize workflows, improve compliance, and enhance cross-department collaboration through a secure digital platform
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Audience
Government agencies and companies interested in a solution to manage their security and operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNewgen Software
Founded: 1992
United States
newgensoft.com/solutions/industries/government/digital-workplace-management/
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Company InformationWebQA
Founded: 2000
United States
www.webqa.net
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Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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