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About

Netfone provides a Unified Communication Ecosystem for businesses throughout Australasia and New Zealand, and Southeast Asia, providing audio, video, messaging, data interchange and control of IoT devices. Engage your customers across multiple channels: Voice, Video, SMS, and Cloud-to-Cloud. Transform your communications and drive a greater level of satisfaction for your customers. With a partnership with Netfone, the velocity of decision making, levels of access to business intelligence data, and responsiveness to requests will greatly improve. Partner with us today and feel the difference in service. Many businesses choose Netfone solutions over traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology.

About

UniVoIP’s innovative solutions and software drive performance, productivity, and efficiency while embracing and overcoming today’s most demanding business communication trends. The principle product, OfficeConnect™, is an extremely robust and highly flexible solution delivering 500+ PBX, Omnichannel Contact Center and Unified Communication features via private, public or hybrid networking options in a multi-instance infrastructure environment. UniVoIP also offers UniBridge, a powerful, high-definition audio, video and web conferencing, screen-sharing solution that offers meeting logs, timestamps, summaries, no software download required, and custom branding.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all different industries looking for one customizable communications solution

Audience

Businesses that need a cloud-based phone system

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Netfone
Founded: 2007
New Zealand
netfone.io

Company Information

UniVoIP
Founded: 2005
United States
univoip.com

Alternatives

Alternatives

RingCentral RingCX

RingCentral RingCX

RingCentral

Categories

Categories

Audio Conferencing Supported
Business VoIP Supported
Telephony Supported
UCaaS Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Not Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

LexisNexis Predictive Modeling Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
RMS Cloud Supported
Salesforce Not Supported
Sugar Sell Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported

Integrations

LexisNexis Predictive Modeling Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
RMS Cloud Not Supported
Salesforce Supported
Sugar Sell Supported
Zendesk Supported
Zendesk Sell Supported
Claim Netfone and update features and information
Claim Netfone and update features and information
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Claim UniVoIP and update features and information