RingCentral RingEX

RingCentral RingEX

RingCentral
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About

Netfone provides a Unified Communication Ecosystem for businesses throughout Australasia and New Zealand, and Southeast Asia, providing audio, video, messaging, data interchange and control of IoT devices. Engage your customers across multiple channels: Voice, Video, SMS, and Cloud-to-Cloud. Transform your communications and drive a greater level of satisfaction for your customers. With a partnership with Netfone, the velocity of decision making, levels of access to business intelligence data, and responsiveness to requests will greatly improve. Partner with us today and feel the difference in service. Many businesses choose Netfone solutions over traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology.

About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all different industries looking for one customizable communications solution

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The platform is very easy to use and devices which you can add makes it very great tool if you on a mobile office or you often not at the desk. Also, for a stationary office work the platform can replace a normal desk phone
  • This software is great for allowing us to communicate internally at no cost. It also has the plus of being the only free solution I’ve found with dial in numbers.
  • Ability to give out RingCentral numbers on cell phones, so users do not need to use their personal number to make contact. Easy design and interface when setting up users and managing teams. Support is very quick to respond.
  • Works great for a small to midsized company and is a valuable asset which will enable them to better handle their call volumes.
  • Has all the features needed with desktop, mobile, and browser capabilities. With click to call from your mobile or browser is a sweet add-on. able to set up simple IVRs for your business needs as well.

Cons

  • Using it almost every day, platform itself works perfectly, hence its relies on your connection.
  • The only con is feature limitations, which is to be expected.
  • Service is dependent on the internet, so when traveling down the highway, sometimes a call will drop if you have bad cell reception.
  • End user training is the biggest hurdle I am facing as some are up in age and set in their ways.
  • The only con for the system would be when adding new users and setting up extensions could be confusing at first but after you create a few you will get the hang of it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Netfone
Founded: 2007
New Zealand
netfone.io

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Alternatives

RingCentral RingCX

RingCentral RingCX

RingCentral

Categories

Categories

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

APIANT
Bitrix24
Constant Contact
Electric
Gong
Gravity Data
HubSpot Data Hub
ITBoost
Kizen
Kommo
Make
Odoo
PubNub
RingCentral AI Receptionist
RingCentral Video
Smokeball
Workato
Zapier
Zoho Desk
Zoho One

Integrations

APIANT
Bitrix24
Constant Contact
Electric
Gong
Gravity Data
HubSpot Data Hub
ITBoost
Kizen
Kommo
Make
Odoo
PubNub
RingCentral AI Receptionist
RingCentral Video
Smokeball
Workato
Zapier
Zoho Desk
Zoho One
Claim Netfone and update features and information
Claim Netfone and update features and information
Claim RingCentral RingEX and update features and information
Claim RingCentral RingEX and update features and information