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About

Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt fast to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer needs and delivering a digital-first customer experience will be essential for service providers to accelerate innovation, diversify into new markets and become the disruptors in the 5G era. Netcracker has the expertise, culture and resources to help service providers transform their business to thrive in a digital economy. Our innovative solutions, cutting-edge technology and value-driven services can help service providers to execute on their digital transformation goals with target business outcomes ensuring growth and profitability. Netcracker Cloud Transformation Services provide a comprehensive slate of best practices and methodologies to guarantee cloud-based transformation programs meet overall business.

About

Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need powerful OSS/BSS system solution

Audience

Modern business looking for a charging and revenue management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • A highly configurable product catalog allows us to quickly create new offers by bundling and re-using existing products. We are currently setting up a fully automated collection process through Monetizations' Business Operations.
  • We can create new offers immediately through re-using existing products. Dealing with a lot of commercial clients requires this flexibility, because each contract has some special tweaks. Monetization’s flexible catalogue makes this very easy.
  • We can cover our entire business process in one solution with Tridens Monetization. From configuring our pricing catalog for our services, to managing customers, then automatically executing billing and invoicing through the configuration of scheduled tasks.
  • Our digital agency provides digital marketing services and Monetization really saves us a lot of time. We are able to set up complex discounting and consumption-based offers, plus there are features for financial reporting and Direct Debit payment transactions export/import.

Cons

  • While the Business Operations UI section is highly configurable and flexible, the user experience with the Job Chaining could be improved. There appears to be an upgrade planned on the product roadmap.
  • The user interface has some room for improvements on specific topics, but is otherwise very intuitive and easy to use.
  • When we started exploring consumption-based billing options it took us a while to get adjusted to the new way of approach, but it has proven to work really great.
  • There was a training process involved to be able to use the more complex features, which I believe could have been avoided if the user-interface offered more “wizards” and tips, since the interface is very intuitive on other areas.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Netcracker
Founded: 1993
United States
www.netcracker.com

Company Information

Tridens
Founded: 2007
Slovenia
tridenstechnology.com/monetization

Alternatives

Alternatives

Cadebill

Cadebill

MCL Systems
CostGuard

CostGuard

IDI Billing Solutions
Optius Digital OSS

Optius Digital OSS

SaskTel International

Categories

Categories

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Recurring Billing Features

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Integrations

Amazon Web Services (AWS)
Authorize.Net
Avalara
Axis LMS
Braintree
Casa Systems
Cybersource
FaPipe IPVPN
Junos Traffic Vision
Microsoft Dynamics 365
NetSuite
Onis Digital Architect
PayPal
SAP ERP
Salesforce
Soft-ex
Stripe
Vertex
xfactrs

Integrations

Amazon Web Services (AWS)
Authorize.Net
Avalara
Axis LMS
Braintree
Casa Systems
Cybersource
FaPipe IPVPN
Junos Traffic Vision
Microsoft Dynamics 365
NetSuite
Onis Digital Architect
PayPal
SAP ERP
Salesforce
Soft-ex
Stripe
Vertex
xfactrs
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Claim Netcracker and update features and information
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