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About

Netchex is HR and payroll software built for the businesses that keep America running: restaurants, hotels, healthcare practices, auto dealerships, fitness clubs, and other teams with hourly, deskless, and frontline workforces. Payroll, HR, time and attendance, scheduling, benefits, recruiting, onboarding, performance, learning, and engagement live in one platform with one login. Built for organizations of roughly 50 to 500 employees, Netchex includes free project-managed implementation with data import, a dedicated Implementation Manager and Account Manager, and US-based, APA-certified support. Customer satisfaction is 4.8/5, with 90% of service calls answered in under a minute. OneScreen Payroll runs in about 15 minutes, and Mesh AI teammates add six specialists for payroll, people operations, analytics, anomaly detection, HR, and service. Nothing sensitive submits without human approval.

About

Paymate Software has been providing businesses of all sizes with cost-effective payroll and HR solutions for over 30 years. We provide simple and reliable software solutions to organizations across all industries throughout North America. Our customers have recognized Paymate’s ease-of-use and exceptional customer support. We believe in having a customer-focused approach in providing software and service that match the customer’s goals and is run the way the customer wants it. Our qualified, experienced, and well-informed payroll specialists work closely with you to ensure that your needs are met and expectations are exceeded. Easy!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small Business, Mid-Size Business, Enterprise

Audience

Companies of all sizes, in all industries across North America

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Netchex is priced on a per employee per month (PEPM) model. Contact Netchex for a quote based on your headcount and the modules you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

Our pricing is based on the number of employees. For Payroll, you can run as many payrolls as you'd like!
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It is easy to enter payroll and new employee information. I like the editor function where I can customize reports. friendly for employees and they can easily access and update their own information. They are constantly making changes/updates and looking for ways to improve.
  • It was a process to do our changeover, however, it was so less complicated as I thought it was going to be. I have enjoyed the change since March 2023.
  • I love all of the helpful training resources Netchex provides as well as having all employee information in one place.
  • Its easy to use, support is always there to help with any questions. I like how I can view each employee separate from each other.
  • Super easy to use, great training videos, professional and helpful customer service, easy to connect.

Cons

  • There is nothing I can really say I don't like about the software.
  • We have some issues with people not being able to use phones for clocking in and out. It was not a Netchex issue, it was operator error.
  • I haven't found any cons or things I dislike yet.
  • There are to many step just to process payroll. Set up was confusing.
  • Nothing I can think of. Very satisfied with the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Netchex
United States
netchex.com

Company Information

Paymate Software
Founded: 1987
Canada
www.paymatesoftware.com

Alternatives

Alternatives

WorkforceHub

WorkforceHub

Swipeclock

Categories

HCM Supported
HR Compliance Supported
Human Resources Supported
Onboarding Supported
Payroll Supported
Recruiting Supported
Time & Attendance Supported
Training Supported

Categories

Applicant Tracking Supported
Human Resources Supported
Leave Management Supported
Onboarding Supported
Payroll Supported
Recruiting Supported
Time Clock Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Benefits Administration Features

Claims Management Not Supported
COBRA Administration Supported
Deduction Management Supported
Disability Insurance Administration Not Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Supported
FMLA Administration Not Supported
For Brokers Not Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Not Supported
HIPAA Compliant Not Supported
Life Insurance Administration Not Supported
Online Benefits Enrollment Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Not Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Not Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Not Supported
Employee Portal Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Supported
Training Management Not Supported

Payroll Features

401(k) Tracking Not Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Not Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Not Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Not Supported
Customizable Templates Not Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Not Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Not Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Recruiting Features

Assessments Not Supported
Background Screening Supported
CRM Not Supported
Interaction Tracking Not Supported
Internal HR Not Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Supported
Self Service Portal Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Not Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

HR Compliance Features

Alerts / Notifications Supported
Certifications Management Not Supported
Communication Tools Supported
Customizable HR Documents Supported
Document Management Supported
Records Management Supported
Regulations Monitoring Supported
Reporting / Analytics Supported
Roles / Permissions Supported
Version Control Not Supported
Workflow Management Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Benefits Administration Features

Claims Management Supported
COBRA Administration Not Supported
Deduction Management Supported
Disability Insurance Administration Not Supported
Employee Benefits Administration Not Supported
Flexible Spending Accounts Not Supported
FMLA Administration Supported
For Brokers Not Supported
For Employers Supported
FSA Administration Not Supported
Health Insurance Administration Not Supported
HIPAA Compliant Supported
Life Insurance Administration Not Supported
Online Benefits Enrollment Not Supported
Premium Billing Not Supported
Provider Management Supported
Retiree Administration Not Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Not Supported
Employee Portal Supported
File Management Supported
Job Description Management Not Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Not Supported
Tax Forms Supported
Training Management Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Not Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Supported
Weighted Performance Measures Supported

Recruiting Features

Assessments Not Supported
Background Screening Not Supported
CRM Not Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Applicant Tracking Features

Assessments Supported
Background Screening Not Supported
Candidate Management Not Supported
Collaboration Tools Not Supported
Internal HR Supported
Interview Management Not Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Not Supported

HR Employee File Management Features

Access Controls Supported
Centralized Employee Files Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Supported
Regulatory Compliance Not Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Supported

Leave Management Features

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Supported
FMLA Tracking Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Not Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Integrations

Dealertrack DMS Supported
NetSuite Supported
AccountMate Not Supported
Acumatica Cloud ERP Not Supported
BizLibrary Supported
CDK Global Supported
Crunchtime Supported
EASE Supported
Employee Navigator Supported
Hopkins Supported
HostBill Not Supported
Indeed Supported
Microsoft Dynamics 365 Business Central Not Supported
Mindbody Supported
PointClickCare Supported
RAKEN Supported
SYSPRO ERP Not Supported
Sage Intacct Not Supported
Xenial Supported

Integrations

Dealertrack DMS Supported
NetSuite Supported
AccountMate Supported
Acumatica Cloud ERP Supported
BizLibrary Not Supported
CDK Global Not Supported
Crunchtime Not Supported
EASE Not Supported
Employee Navigator Not Supported
Hopkins Not Supported
HostBill Supported
Indeed Not Supported
Microsoft Dynamics 365 Business Central Supported
Mindbody Not Supported
PointClickCare Not Supported
RAKEN Not Supported
SYSPRO ERP Supported
Sage Intacct Supported
Xenial Not Supported
Claim Netchex and update features and information
Claim Netchex and update features and information
Claim Paymate Software and update features and information
Claim Paymate Software and update features and information