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About

NetSapiens is an all-in-one UCaaS platform that enables service providers to deliver branded cloud communications across voice, video meetings, messaging, mobile, and contact center services. It supports branded voice capabilities that integrate directly into customers’ tools, high-quality video meetings from any device, business messaging, advanced SMS, and enterprise-grade security, encryption, compliance tools, and fraud prevention. Its API-first open platform connects with more than 400 app integrations and allows providers to build their own applications and personalized communication experiences. NetSapiens also includes AI-driven voice services such as voicemail transcription, call recording transcription, sentiment analysis, text-to-speech, intelligent call routing, appointment scheduling, lead capture, and after-hours coverage. Its mobile capabilities deliver voice calling, messaging, video meetings, presence, contacts, voicemail, fax, and call logs across devices.

About

Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Telecom providers, managed service providers, and fiber broadband providers looking for a solution to deliver customizable, branded cloud communications and UCaaS services to business customers

Audience

SMEs who want a agile remote working solution integrating voice, mobility, presence and collaboration

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Wall board Operator panel Linkus web Linkus mobile User friendly Support and assistance Integrations

Cons

  • Don't really have any cons according to me its just a well rounded product

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

NetSapiens
Founded: 2002
United States
www.netsapiens.com/cloud-communication/

Company Information

Yeastar
Founded: 2006
United States
bit.ly/3axhEFj

Alternatives

Alternatives

PBXware

PBXware

Bicom Systems
Windstream Enterprise UCaaS

Windstream Enterprise UCaaS

Windstream Enterprise

Categories

UCaaS Supported

Categories

Softphone Supported
UCaaS Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Not Supported
Voice Mail Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Not Supported
Voice Chat Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported

Integrations

Amazon Polly Supported
Amazon Web Services (AWS) Supported
Bitrix24 Not Supported
Deepgram Supported
Google Cloud Platform Supported
Google Contacts Not Supported
IBM Watson Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Salesforce Not Supported
Sugar Sell Not Supported
Zoho CRM Not Supported

Integrations

Amazon Polly Not Supported
Amazon Web Services (AWS) Not Supported
Bitrix24 Supported
Deepgram Not Supported
Google Cloud Platform Not Supported
Google Contacts Supported
IBM Watson Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Salesforce Supported
Sugar Sell Supported
Zoho CRM Supported
Claim NetSapiens and update features and information
Claim NetSapiens and update features and information
Claim Yeastar Linkus UC Softphone and update features and information
Claim Yeastar Linkus UC Softphone and update features and information