NetDespatch vs. Parcel Tracker Mailroom Comparison


NetDespatch	Parcel Tracker Mailroom Deepfinity	+	+
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About NetDespatch is the leading SaaS parcel data management platform for postal and parcel carriers. It enables carriers to provide leading edge web-based applications and services for their customers, that use delivery data directly transferred from order management and warehouse systems to print shipping labels, customs documentation and manifests, as well as generate any required data files. Carriers can also use the platform to make their tracking available from point of despatch to final delivery. Our primary customers are postal and parcel carriers such as Royal Mail, APC Overnight, Yodel and New Zealand Post. Carriers using our platform enable their customers to ship and track online, and to use our wide-ranging portfolio of integration services, have seen significant growth in their internet-connected customer base, considerable reductions in operational costs as well as increased customer retention.	About Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Shipping agencies and carriers looking for a software solution to manage their shipping operations	Audience Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Free Price based on the size of the building Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros notifications are quick, the qr code system makes collecting parcels really easy, and i like being able to see how many parcels i’ve received. +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team. Easy to use and input information of a parcel with just a click of a photo and easy to edit should you need. Great app for convenient and time saving, secured with good record keeping, also easy to use, and well d, would recommend this app over and over, cause it makes my job more easier than before We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver. Cons the only issue i’ve had is that the Mail app on iphone can sometimes delay the notification a bit. an actual Parcel Tracker Mailroom app with instant notifications would be really nice. -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen. Difficult to capture shots of multiple packages where they’re large and stacked. No cons, it's well managed and easy to understand We needed to purchase specific labels for our mil which doesn't come in with them. It's a bit time consuming to get all the mail we have checked in a piece at a time.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information NetDespatch United Kingdom www.netdespatch.com	Company Information Deepfinity Founded: 2016 United Kingdom www.parceltracker.com
Alternatives Parcelhub	Alternatives Notifii Track Notifii
SmartConsign	Traizr
Reveel	WookiPost Wookify
2Ship 2Ship Solutions	Mailroom TSC Business Solutions
StarShip V-Technologies View All	TekTrack TekCore View All
Categories Multicarrier Parcel Management Supported Shipping Supported	Categories Barcoding Supported Courier Supported Freight Supported Logistics Supported Mailroom Management Supported Parcel Audit Supported Shipping Supported
Shipping Features Air Shipping Supported Bills of Lading Supported Container Shipping Supported Freight Shipping Supported Ground Shipping Supported Import / Export Not Supported Ocean Shipping Supported Parcel Shipping Supported Quotes / Estimates Supported Shipment Tracking Supported Warehouse Management Not Supported	Shipping Features Air Shipping Not Supported Bills of Lading Not Supported Container Shipping Not Supported Freight Shipping Not Supported Ground Shipping Not Supported Import / Export Supported Ocean Shipping Not Supported Parcel Shipping Supported Quotes / Estimates Not Supported Shipment Tracking Supported Warehouse Management Supported Show More Features Barcoding Features Barcode Generation Supported Barcode Scanning Supported Custom Labels Supported Inventory Management Supported Label Templates Not Supported Receiving Labels Supported RFID Not Supported Serial Number Tracking Not Supported Shipping Labels Not Supported Courier Features Barcode Support Supported Billing & Invoicing Supported Compensation Management Not Supported Customer Database Not Supported Dispatch Management Supported Job Assignment Management Not Supported Label Printing Supported Order Entry Not Supported Routing Supported Scheduling Not Supported Freight Features 3PL Not Supported Barcoding / RFID Supported Billing & Invoicing Not Supported Customer Management Not Supported Customer Portal Not Supported Import / Export Management Supported International Forwarders Not Supported Local Forwarders Not Supported LTL Management Not Supported Rate Management Not Supported Shipment Tracking Supported Truckload Management Not Supported Warehouse Management Supported Waybills Not Supported Logistics Features 3PL Not Supported Barcoding / RFID Supported Container Tracking Not Supported CRM Not Supported Cross Docking Not Supported Fleet Management Not Supported Inventory Management Not Supported Order Management Not Supported Purchasing Not Supported Scheduling Not Supported Shipping Management Supported Transportation Management Not Supported Mailroom Management Features Barcode Scanning Supported CASS Certified Supported Duplicate Management Supported Graphical Mail Piece Designer Not Supported Intelligent Mail Support Supported Job Management Not Supported Package Tracking Supported PAVE Certified Presorting Not Supported Signature Capture Supported Parcel Audit Features Auditing & Claim Filing Services Not Supported Automated Audit Supported Automated Claim Filing Not Supported Carrier Invoice Auditing Not Supported Cost Recovery Reporting Not Supported Data Import Supported Exceptions Management Not Supported Package Analytics Supported Predictive Analytics Not Supported Shipping Monitoring Not Supported Shipping Optimization Supported Third Party Management Not Supported
Integrations Microsoft Entra ID Not Supported Okta Not Supported Zynk Supported View All 1 Integration	Integrations Microsoft Entra ID Supported Okta Supported Zynk Not Supported View All 2 Integrations
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