N‑able N-sight RMM vs. Splashtop Remote Support Comparison


N‑able N-sight RMM N-able	Splashtop Remote Support Splashtop	+	+
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About N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.	About Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience IT professionals	Audience Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $40/month for 25 computers Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros * Multiple features available in on pane of glass interface * Useful remote access (GUI, CMD and PowerShell) N‑able RMM offers wide support for remote monitoring in IT. It makes remote monitoring and risk intelligence a breeze to monitor. 24x7 uptime makes it a reliable solution. The flexible monitoring dashboard gives a good amount of data on one screen. The ability to monitor in-depth performance from remote is great. It helped us to monitor risk alert and also allows us to backup and restore from anywhere. The alert on any critical security issues is the best we liked about N‑able RMM. Best Remote Monitoring tool to manage IT structures and functions. Help you make a fast analysis. Network device monitoring, to manage firewalls. Useful reports. N‑able RMM tool is available on multi-platform. It gives you the power to monitor security, working capacity and real-time analytics. It updates you about safety problems and server status. Cons * Very dated interface * Poor integration with included features i.e. installation is easy but manual removal is required for almost EVERY integrated feature, this leads to unfair billing for uninstalled devices * Pushy up-sales Nothing so far had a great experience from this tool. There is a learning curve. The dashboard needs customization. No cons ever faced. I will update if I have any in future. It offers great remote monitoring features. To manage network and security.	Pros & Cons from Real Users Pros I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great. Integrates perfectly with Ninga RMM. Low latency high quality video streaming for remote support. Affordable pricing. Splashtop Remote Support is a fantastic remote support tool. It's fairly lightweight, all of the features work as intended, and the program is easy to operate. We selected Splashtop because of its pricing structure for unlimited technicians. I transitioned my company to SplashTop from GoToAssist and have never looked back. We pushed the agent out via PDQ Deploy and install package was easy to setup and deploy. Cons I had difficulty getting installed on my devices. Development team is sometimes hard to get ahold of. The limitation of a single connection to the remote computer makes it troublesome for 1) a senior technician to assist a junior technician or 2) for a technician to assist a user who uses Splashtop to remote into a work computer. Note: If you have Splashtop SOS, you can workaround this limitation. But it is just that: a workaround. Sometimes when displaying the remote computers multiple monitors in multiple windows (which is wonderful) I will close one of the extra monitor windows and that closes the entire session. Not a negative on the product per se, but something you need to get used to.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information N-able Founded: 2014 United States www.n-able.com/products/rmm	Company Information Splashtop Founded: 2006 United States www.splashtop.com/products/remote-support
Alternatives NinjaOne	Alternatives Zoho Assist Zoho
SuperOps	ISL Light Remote Desktop ISL Online
Atera	ConnectWise ScreenConnect ConnectWise
N-able N‑central N-able	NinjaOne
Cruz Operations Center (CruzOC) Dorado Software View All	Kaseya VSA Kaseya View All
Categories ITSM Supported MSP Supported Network Access Control (NAC) Supported Network Monitoring Supported Network Security Supported Network Troubleshooting Supported Patch Management Supported RMM Supported Server Management Supported System Monitoring Supported	Categories Endpoint Protection Supported MSP Supported Remote Support Supported RMM Supported
MSP Features Backup Management Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Not Supported Show More Features ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Not Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Supported Posture Assessment Not Supported Quarantine / Remediation Supported Secure Guest Access Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Not Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Supported Internet Usage Monitoring Supported Intrusion Detection System Supported Threat Response Supported VPN Supported Vulnerability Scanning Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Not Supported Vulnerability Scanning Supported Server Management Features CPU Monitoring Not Supported Credential Management Not Supported Database Servers Not Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported User Activity Monitoring Supported Virtual Machine Monitoring Not Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Supported Data Backup / Recovery Supported Device Monitoring Supported Inventory Management Not Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Not Supported	MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Not Supported Help Desk Not Supported Issue Management Not Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Not Supported Show More Features Endpoint Protection Features Activity Log Supported Antivirus Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Not Supported Signature Matching Not Supported Web Threat Management Supported Whitelisting / Blacklisting Not Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Not Supported
Integrations Autotask PSA Supported Acronis Automation Supported Addigy Not Supported BrightGauge Supported Control D Supported Datto SIRIS Not Supported DeskDay Supported Jira Not Supported Microsoft Teams Not Supported MyGlue Supported N-able EDR Supported Naverisk RMM & PSA Not Supported Network Glue Supported N‑able Passportal Supported ScalePad Supported ServiceNow Not Supported Spiceworks Network Monitor Not Supported Zendesk Not Supported Show More Integrations View All 15 Integrations	Integrations Autotask PSA Supported Acronis Automation Not Supported Addigy Supported BrightGauge Not Supported Control D Not Supported Datto SIRIS Supported DeskDay Not Supported Jira Supported Microsoft Teams Supported MyGlue Not Supported N-able EDR Not Supported Naverisk RMM & PSA Supported Network Glue Not Supported N‑able Passportal Not Supported ScalePad Not Supported ServiceNow Supported Spiceworks Network Monitor Supported Zendesk Supported Show More Integrations View All 19 Integrations
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