MyRoom

MyRoom

HPE MyRoom
RemoteCall

RemoteCall

RSUPPORT Co. Ltd.
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About

HPE MyRoom Visual Remote Guidance (VRG) redefines collaboration by combining the robust features of MyRoom with wearable technology. With VRG, MyRoom users can see everything the wearable user sees in real time, allowing them to provide feedback, help resolve issues, capture screens and annotate. Stay productive and remote in your secure MyRoom environment with VRG. The MyRoom Assist plugin is designed to assist IT support staff by allowing them to request remote control of a desktop, share their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc.

About

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies searhcing for a solution to manage their meetings

Audience

Call centers, IT team, customer support

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

Cons

  • The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HPE MyRoom
United States
myroom.hpe.com

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com

Alternatives

LiveWebinar

LiveWebinar

RTCLab

Alternatives

join.me

join.me

GoTo

Categories

Collaboration Supported
Meeting Supported
Remote Support Supported
Video Conferencing Supported
Web Conferencing Supported
Webinar Supported

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Not Supported

Meeting Features

Action Item Tracking Not Supported
Agenda Management Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Supported
Legislative Meetings Not Supported
Materials Management Supported
Meeting Feedback Not Supported
Meeting Preparation Tools Supported
Meeting Room Booking Not Supported
Minutes Management Supported
Post-Meeting Tools Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Not Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Not Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Not Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Not Supported
Whiteboard Not Supported

Webinar Features

Alerts/Notifications Not Supported
Customizable Branding Not Supported
Event Management Supported
Live Chat Supported
Multi-Presenter Not Supported
On-Demand Webinars Not Supported
Polls / Voting Supported
Q & A Supported
Reporting/Analytics Not Supported
Screen Sharing Supported
Social Media Promotion Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Integrations

Google Cloud Security Command Center Supported

Integrations

Google Cloud Security Command Center Not Supported
Claim MyRoom and update features and information
Claim MyRoom and update features and information
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Claim RemoteCall and update features and information