MyGuide

MyGuide

EdCast
+
+

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About

Drive employee productivity and work automation with intelligent in-app guiding tools. Let your users perform tasks faster and with more confidence. Eliminate repetitive and time-consuming tasks. Reduce the time spent on redundant tasks by automating steps and allowing your users to spend time on the tasks that actually matter. Engage your users with interactive explanatory content, like high-quality in-app videos. Easily enhance their learning experience and improve their confidence in how to perform a task. Offer your users in-app guidance in an interactive virtual environment of your app by playing the steps and let them experience the real-time functionality of all steps without the risk of making a mistake in the actual app. Give your users in-app step-by-step instructions exactly when they need them, where they need them. Enjoy learning in the flow of work and let your users work faster and more efficiently.

About

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to offer training

Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$99 per month
Or $79 per month if billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

EdCast
Founded: 2014
United States
www.edcast.com

Company Information

Userlist
Founded: 2017
United States
userlist.com

Alternatives

Alternatives

StepsKit

StepsKit

Crown Road Software

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Not Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Not Supported

Integrations

Microsoft 365 Supported
Microsoft PowerPoint Supported
Microsoft Teams Supported
Microsoft Word Supported
RudderStack Not Supported
Salesforce Supported
Segment Not Supported
ServiceNow Supported
Slack Supported
Stackreaction Not Supported
Workplace from Meta Supported
Workspace ONE Supported

Integrations

Microsoft 365 Not Supported
Microsoft PowerPoint Not Supported
Microsoft Teams Not Supported
Microsoft Word Not Supported
RudderStack Supported
Salesforce Not Supported
Segment Supported
ServiceNow Not Supported
Slack Not Supported
Stackreaction Supported
Workplace from Meta Not Supported
Workspace ONE Not Supported
Claim MyGuide and update features and information
Claim MyGuide and update features and information
Claim Userlist and update features and information
Claim Userlist and update features and information