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About

AI-powered phone system with built-in contact center, predictive dialers global numbers – loved by retail & e-commerce teams. The modern cloud phone system built for retail, e-commerce, and growing teams. Get unlimited calling, local/toll-free numbers in 90+ countries, AI receptionist (24/7 auto-answer & lead qualification), predictive/progressive/preview dialers, shared team inbox, SMS marketing, WhatsApp, live chat, call recording, AI transcription, and 100+ CRM integrations (HubSpot, Salesforce, Shopify, Zoho, Zapier & more). Perfect for stores, support teams, sales outreach, and multi-location businesses. No contracts, pay-as-you-grow pricing Instant setup, port your number for free Trusted by 17,500+ companies worldwide 24/7 human support

About

UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses that need a VoIP and call center solution

Audience

Customer Experience Managers, Call Center Managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

My Country Mobile
Founded: 2010
United Arab Emirates
www.mycountrymobile.com

Company Information

UJET
Founded: 2015
United States
ujet.cx/

Alternatives

Alternatives

Microtalk

Microtalk

Microtalk Europe Limited
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Salesforce
Zendesk
Blotout
Calabrio Quality Management
Dialogflow
Google Cloud Contact Center AI
Intercom
Klaus
Microsoft Dynamics 365
OneHash CRM
Peopleware
Pipedrive
Replicant
Slack
Stackreaction
Verint Workforce Engagement
Zapier
Zoho CRM
Zoho CRM Plus

Integrations

Salesforce
Zendesk
Blotout
Calabrio Quality Management
Dialogflow
Google Cloud Contact Center AI
Intercom
Klaus
Microsoft Dynamics 365
OneHash CRM
Peopleware
Pipedrive
Replicant
Slack
Stackreaction
Verint Workforce Engagement
Zapier
Zoho CRM
Zoho CRM Plus
Claim My Country Mobile and update features and information
Claim My Country Mobile and update features and information
Claim UJET and update features and information
Claim UJET and update features and information