Murphi

Murphi

murphi.in
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About

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.

About

A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.

Audience

Businesses and brands seeking a customer communication solution to improve their reviews and reputation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$28 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

murphi.in
Founded: 2021
India
murphi.in

Company Information

Myopolis
United States
www.myopolis.com

Alternatives

Alternatives

Categories

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Not Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Not Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Facebook Not Supported
Facebook Messenger Not Supported
Google Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
WhatsApp Supported
Zapier Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Google Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
WhatsApp Not Supported
Zapier Supported
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