MultiBilling

MultiBilling

MuniBilling
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About

MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.

About

We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Municipalities, Service Bureaus, Property Managers

Audience

Utility service providers, property managers , other service providers, propertu lease.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$175/month/user
Starting price $175/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • What stands out the most is its flexibility and scalability—perfect for both small and large businesses. The customer support team is responsive and knowledgeable, ensuring a smooth experience from implementation to daily operations. Large customization and integration options. Known Microsoft Dynamics 365 BC platform, so it is full ERP

Cons

  • Can not use without training, and need to spend some time on initial setup to set all posting groups, numbering series, user rights etc.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MuniBilling
Founded: 2007
United States
www.multibilling.com

Company Information

SkyBill
Founded: 2007
Latvia
skybill.eu/

Alternatives

Alternatives

UtilAbility

UtilAbility

Cogitate
Alliance Windows Suite

Alliance Windows Suite

United Systems & Software
FundView Utility Billing

FundView Utility Billing

Fund Accounting Solution Technologies
VertexOne

VertexOne

Vertex
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
Bynry SMART360

Bynry SMART360

Bynry INC

Categories

Utility Billing Supported

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Supported

Utility Management Systems Features

Billing & Invoicing Supported
Cable Not Supported
Customer Management Supported
Demand Planning Not Supported
Electricity Supported
Natural Gas Supported
Plant Management Not Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
Workforce Management Not Supported

Integrations

Microsoft 365 Not Supported
Microsoft Entra ID Protection Not Supported
Microsoft Excel Not Supported
PayPal Not Supported
Stripe Not Supported

Integrations

Microsoft 365 Supported
Microsoft Entra ID Protection Supported
Microsoft Excel Supported
PayPal Supported
Stripe Supported
Claim MultiBilling and update features and information
Claim MultiBilling and update features and information
Claim Skybill Utility Billing and update features and information
Claim Skybill Utility Billing and update features and information