Service Genius

Service Genius

Thoughtful Systems
Mucka Service Genius

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Mucka:

About

Mucka is the AI admin assistant and voice receptionist for UK gas, heating and plumbing firms. Think of it as an ops manager who already knows how your firm works. Tell Mucka about a job by voice, WhatsApp or in the app, in your own trade language. Mucka prepares the quote, the booking, the invoice and the payment reminders. Nothing goes out until you approve it. Built for gas and heating work: gas, oil and HVAC certificates completed on site, even without signal; gas rate, ventilation, pipe sizing and heat loss calculators; job sheets signed at the door and issued as a PDF. Customers can accept and e-sign quotes online and pay on site. The voice receptionist answers calls under your business name, so you don't miss work while you're on a job. Teams get job assignment, a shared calendar and live job tracking. Mucka syncs with Xero, QuickBooks, Sage and FreeAgent, and runs on iPhone and Android. Free plan available, plus a 14-day free trial on paid plans.
Service Genius:

About

Service Genius is an online software solution for service businesses, such as Residential cleaning, carpet cleaning, window cleaning, plumbing businesses and more. If you have employees working out in the field, working on different jobs each day and they need to have access to the information about their appointments and be able to get maps directing them to the jobs, then Service Genius is for you. It will do all that and much more. You can keep track of all customer information and track info for prospects on our comprehensive CRM system. Then create jobs -- one-time or recurring -- and have them appear on your calendar and/or on our mobile app or the Customer Portal. As jobs are completed, invoices are immediately created. Payments are also managed in the system. In fact Service Genius is so smart that you don’t have to be! You just need to allow the software to do all that it’s designed to do on a daily basis. Interfaces with QuickBooks and Xero.
Mucka:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Service Genius:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Mucka:

Audience

UK gas, heating, plumbing and HVAC firms, especially owner-run businesses with a team of engineers out on the road.
Service Genius:

Audience

Field service businesses, residential cleaning, carpet cleaning businesses, etc.
Mucka:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Service Genius:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Mucka:

API

Offers API Not Supported
Service Genius:

API

Offers API Not Supported
Mucka:

Screenshots and Videos

Service Genius:

Screenshots and Videos

No images available
Mucka:

Pricing

£30 per month
Free Version Supported
Free Trial Supported
Service Genius:

Pricing

$39/month
Free Version Supported
Free Trial Supported
Mucka:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software
Service Genius:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Mucka:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Service Genius:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Mucka:

Company Information

Mucka
Founded: 2025
United Kingdom
mucka.ai/
Service Genius:

Company Information

Thoughtful Systems
United States
service-genius.com
Mucka:

Alternatives

Joblogic

Joblogic

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Service Genius:

Alternatives

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Service Genius:
Scheduling Manager

Scheduling Manager

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Service Genius:
Mucka:

Categories

Service Genius:

Categories

Mucka:

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Not Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported
Mucka:

Integrations

Apple Calendar Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
FreeAgent Supported
GoCardless Supported
GoHighLevel Supported
Google Business Profile Supported
Google Calendar Supported
QuickBooks Online Supported
Sage Accounting Supported
Stripe Supported
SumUp Supported
WhatsApp Supported
Xero Supported
Zapier Supported
Service Genius:

Integrations

Apple Calendar Not Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
FreeAgent Not Supported
GoCardless Not Supported
GoHighLevel Not Supported
Google Business Profile Not Supported
Google Calendar Not Supported
QuickBooks Online Not Supported
Sage Accounting Not Supported
Stripe Not Supported
SumUp Not Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
Mucka:
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Service Genius:
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