MsgSafe.io vs. Viber Comparison


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About Instantly create as many email addresses as you need - each associated with their own group of contacts. Share addresses with anyone, but keep your real email address private. Stop telecom companies, governments, and hackers from seeing with whom you communicate. Each virtual mailbox is automatically set up with 4096-bit GPG and S/MIME encryption keys and certificates. All email stored at MsgSafe-io is encrypted. You can manage the encryption profile for each contact you communicate with. Protect your entire family or organization by managing all identities and email addresses with the domain you already own. If you don’t own a domain, you can use our domain registration services to purchase a domain integrated with MsgSafe-io and privacy protection. You don’t trust FaceTime, Skype, Duo, Hangouts and similar services hosted by companies like Apple, Microsoft and Google? Try our secure and private audio and video services. You can invite people to call you from a browser link.	About Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams and anyone in search of a private, end-to-end encrypted, online communication solution	Audience Anyone looking for a calling and messaging app
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $5 per month Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 1.7 / 5 ease 2.7 / 5 features 4.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.4 / 5 features 4.0 / 5 design 4.4 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Unlimited spam email creation so you can throw out email addresses as they're spammed. Also, you don't have to use another company to manage spam email address--you can do this directly in MsgSafe. Can create as many anti-spam email accounts as needed. Once an email account is spammed, you can delete it and create another one so that you never have to worry about the email limit. MsgSafe, from what I've learned, is a zero-knowledge provider--they don't hold our encryption keys. They also strip emails of metadata like IP address so companies... can't track you easily. More, they're based OUTSIDE the dread anti-privacy 14 Eyes (including US, Captain Spy) so courts can't FORCE MsgSafe to compromise law-abiding citizens' privacy. Identity creation is fast and easy. Users can create new identification in a matter of minutes. Lots of domains to choose from for addresses. Cons Customer service doesn't respond to messages. No email warnings about service discontinuation. Small caveat: The service advertises a secure, encrypted audiovisual chat feature, but this is nowhere on the email home page. I've reached out to support, but, as usual, over a week later, they haven't gotten back to me. Why advertise such a critical feature and then either hide its availability OR take it down? Huge caveat: MsgSafe doesn't offer 2FA, so if a remote agent gets your password, they now control your account. It's unbelievable that ANY company that cares about consumer privacy wouldn't immediately offer 2FA so consumers can lock down our accounts. At least offer what other companies have been offering for over a decade now--2FA via a phone authenticator app (like Authy). Better--integrate FIDO/FIDO2 security keys. There are no instructions about how to manage identities anywhere. Can't reply to an email from email support, as a way to contact it. Company hidden from users. Which, is not a good thing.. Can't switch between email accounts easily, or delete identity without instructions. Several email programs will not let me use email addresses with its domains. Not even those ending in ".com".	Pros & Cons from Real Users Pros Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended. (+) Viber desktop application and very good sync with the desktop application. (+) Transfer of photos and videos without drop in quality. (+) It can seamlessly do group calling with more users without a drop in quality. (+) Self-erasing messages is a great way of cleaning up space. This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber. It has stickers which is a fun way to communicate with friends and family. Great group calling support and quality with 20 people and more. Has message encryption so your privacy is safe. It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends. Love how easy it is to use to send messages internationally at no additional cost when they also have Viber. Cons This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue. Also, the advertising is very obtrusive. (-) No blocking of calls feature. (-) Nonavailability and limited audience base which is a drawback. (-) Too many stickers and gifs make it annoying. (-) There is no backup option for your chat like in WhatsApp. Needs more innovative features to catch up with its competitors. App crashes sometimes and have to close the app via switcher and open again. Sometimes doesn't detect mobile data. I never faced any issue on usage of this app. It works very well for what it made for. Super easy to use which I can't think of any cons.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information MsgSafe.io Founded: 2015 www.msgsafe.io	Company Information Viber Media Luxembourg www.viber.com
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Categories Email Encryption Supported Email Hosting Supported Encrypted Messaging Supported Encryption Supported Messaging Supported Team Communication Supported	Categories Community Supported Customer Communications Management Supported Customer Engagement Supported Encrypted Messaging Supported International Calling Supported Live Chat Supported Messaging Supported Team Chat Supported
	Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Show More Features Community Features Content Management Not Supported Content Moderation Not Supported Discussions / Forums Supported Event Management Not Supported Group Management Supported Ideation / Crowdsourcing Not Supported Member Directory Not Supported Membership Management Not Supported Social Media Management Supported Website Management Not Supported White Label Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported
Integrations Aiseesoft FoneEraser Not Supported CM.com Not Supported Chaport Not Supported DecisionTelecom Not Supported Designmodo Startup Not Supported EchoApp Not Supported Ephanti Not Supported Graphlogic GL Platform Not Supported Hoverwatch Not Supported INXY Not Supported Jusnote Not Supported MTX Connect Not Supported Oki-Toki Not Supported Planfix Not Supported Rapidbott Not Supported Sinch Contact Pro Not Supported Tookbox Not Supported UseResponse Not Supported Weblium Not Supported erxes Not Supported Show More Integrations	Integrations Aiseesoft FoneEraser Supported CM.com Supported Chaport Supported DecisionTelecom Supported Designmodo Startup Supported EchoApp Supported Ephanti Supported Graphlogic GL Platform Supported Hoverwatch Supported INXY Supported Jusnote Supported MTX Connect Supported Oki-Toki Supported Planfix Supported Rapidbott Supported Sinch Contact Pro Supported Tookbox Supported UseResponse Supported Weblium Supported erxes Supported Show More Integrations View All 119 Integrations
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