Monster VoIP vs. PortaSwitch Comparison


Monster VoIP 5.0 out of 5 stars	PortaSwitch PortaOne 5.0 out of 5 stars
Learn More about Monster VoIP Update Features for Monster VoIP	Learn More about PortaSwitch Update Features for PortaSwitch	Add To Compare	Add To Compare

Monster VoIP	PortaSwitch
		Related Products ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 4.7 out of 5 stars 115 Ratings Visit Website for ULTATEL 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 4.9 out of 5 stars 246 Ratings Visit Website for Phonexa Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 4.9 out of 5 stars 16 Ratings Visit Website for Signalmash Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 4.7 out of 5 stars 1,649 Ratings Visit Website for Community Phone
Monster VoIP: About Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.	PortaSwitch: About PortaSwitch combines Class 4/5 soft switching (PortaSIP) and real-time billing with online charging (PortaBilling) on one platform. Wholesale carriers, MVNOs, ITSPs, and UCaaS/voice providers use it to run voice, messaging, IoT/M2M, and data traffic under a single BSS+OCS stack. Key capabilities: - Open REST API and self-service rate and plan changes, no vendor release needed - Real-time prepaid and postpaid charging with balance tracking and fund-locking - SIP routing sized for wholesale concurrent-call volumes, plus Cloud PBX/IP Centrex - White-label wholesale and reseller layers - Multi-site geo-redundancy with automatic failover - Full source code access - Migration without interrupting live subscribers PortaSwitch is sold as a perpetual license not tied to subscriber count or as a monthly SaaS subscription based on billable events. It deploys on-premise, on Oracle Cloud Infrastructure, or hybrid, scaling across as many servers as capacity requires.
Monster VoIP: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	PortaSwitch: Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Monster VoIP: Audience Businesses of all sizes	PortaSwitch: Audience BSS, Billing and Softswitch solutions to different types of Communication Service Providers: MNO/MVNO/MVNE, cable/MSO, fixed-line, broadband, VoIP, satellite, IoT and others.
Monster VoIP: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	PortaSwitch: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Monster VoIP: API Offers API Not Supported	PortaSwitch: API Offers API Not Supported
Monster VoIP: Screenshots and Videos View more images or videos	PortaSwitch: Screenshots and Videos View more images or videos
Monster VoIP: Pricing $27 /month Volume Tiered Pricing Free Version Not Supported Free Trial Supported	PortaSwitch: Pricing PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service. Free Version Not Supported Free Trial Not Supported
Monster VoIP: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	PortaSwitch: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Monster VoIP: Pros & Cons from Real Users Pros Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch. Cons I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.	PortaSwitch: Pros & Cons from Real Users Pros PortaOne is a reliable and flexible platform that supports our voice services and day-to-day operations. The platform offers a comprehensive range of features for managing voice services, billing, routing and customer requirements.Their support team is excellent, always willing to assist, responsive, and readily available when needed. We value the strong working relationship with PortaOne and appreciate their team's commitment to supporting us and helping resolve queries. Cons Some enhancements and technical queries may require additional investigation and follow-up before they can be resolved. Their Mobile and WebRTC apps could have been better developed before launching
Monster VoIP: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	PortaSwitch: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Monster VoIP: Company Information Monster VoIP Founded: 2012 United States www.monstervoip.com	PortaSwitch: Company Information PortaOne Founded: 2001 Canada www.portaone.com/telecom-products/portaswitch/
Monster VoIP: Alternatives VoIPco Telecom 5.0 out of 5 stars	PortaSwitch: Alternatives CDG Elements
Monster VoIP: Express Talk NCH Software	PortaSwitch: IPRNVOICE LCR ONE
Monster VoIP: Zadarma 4.9 out of 5 stars	PortaSwitch: PortaBilling PortaOne
Monster VoIP: Voyced 5.0 out of 5 stars	PortaSwitch: Seshnova
Monster VoIP: 2600Hz View All	PortaSwitch: PortaAIM PortaOne View All
Monster VoIP: Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Recording Supported Cloud Communication Platform Supported Cloud PBX Supported Communications Supported IVR Supported SIP Trunk Supported Telephony Supported Unified Communications Supported	PortaSwitch: Categories Billing and Provisioning Supported Cloud PBX Supported OSS/BSS Supported Telecom Billing Supported Telephony Supported Unified Communications Supported
Monster VoIP: Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Call Recording Features Archiving Not Supported Call Sharing Not Supported Distributed Call Recording Supported Event Triggered Recording Not Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Supported Video Call Recording Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Not Supported Voice Customization Supported Voice Mail Supported	PortaSwitch: Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Not Supported Contract Management Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Supported Internet Supported Order Management Supported Post-Paid Systems Supported Pre-Paid Systems Supported Provisioning Supported Rating Supported Self Service Portal Supported Service Order System Supported VoIP Supported
Monster VoIP: Integrations Boomi Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Redtail CRM Supported Salesforce Supported Zoho CRM Supported View All 5 Integrations	PortaSwitch: Integrations Boomi Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Redtail CRM Not Supported Salesforce Not Supported Zoho CRM Not Supported View All 1 Integration
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