Monact

Monact

Monact (Thrilla Digital LTD)
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About

Monact collects reviews and customer feedback through a QR code printed on a card that goes inside the customer's order. You build a short survey, download a print-ready PDF and put the card in your packaging. The buyer scans it with the box still open, answers your questions, and finishes on a screen showing your review destinations. Scans and answers arrive in your dashboard as orders are opened. It is built for Amazon, Etsy, eBay and Shopify sellers who cannot email their buyers directly: a card in the box is the one channel they own. A campaign is either a survey (score, multiple choice or free text, one screen at a time) or a reviews campaign that sends buyers straight to the review sites you choose. You can switch between them without reprinting. Monact never gates reviews: every buyer reaches the same final screen whatever they answered. Responses export to CSV. Free plan available; the first 250 printed cards are included on paid plans.

About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce sellers on Amazon, Etsy, eBay and Shopify who want more reviews and honest feedback from buyers they cannot email

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£39/month
Free Version Supported
Free Trial Not Supported

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Monact (Thrilla Digital LTD)
Founded: 2026
United Kingdom
monact.co

Company Information

TrueReview
Founded: 2019
United States
truereview.co

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Categories

Customer Feedback Supported
Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Acuity Scheduling Not Supported
Axis LMS Not Supported
GoCanvas Not Supported
Google Contacts Not Supported
Google Sheets Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LionDesk Not Supported
Mailchimp Not Supported
ServiceTitan Not Supported
Setmore Not Supported
Simpro Not Supported
Square Payments Not Supported

Integrations

Acuity Scheduling Supported
Axis LMS Supported
GoCanvas Supported
Google Contacts Supported
Google Sheets Supported
Housecall Pro Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LionDesk Supported
Mailchimp Supported
ServiceTitan Supported
Setmore Supported
Simpro Supported
Square Payments Supported
Claim Monact and update features and information
Claim Monact and update features and information
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Claim TrueReview and update features and information