Monact

Monact

Monact (Thrilla Digital LTD)
Tia

Tia

TIA Reviews Pte. Ltd.
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About

Monact collects reviews and customer feedback through a QR code printed on a card that goes inside the customer's order. You build a short survey, download a print-ready PDF and put the card in your packaging. The buyer scans it with the box still open, answers your questions, and finishes on a screen showing your review destinations. Scans and answers arrive in your dashboard as orders are opened. It is built for Amazon, Etsy, eBay and Shopify sellers who cannot email their buyers directly: a card in the box is the one channel they own. A campaign is either a survey (score, multiple choice or free text, one screen at a time) or a reviews campaign that sends buyers straight to the review sites you choose. You can switch between them without reprinting. Monact never gates reviews: every buyer reaches the same final screen whatever they answered. Responses export to CSV. Free plan available; the first 250 printed cards are included on paid plans.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce sellers on Amazon, Etsy, eBay and Shopify who want more reviews and honest feedback from buyers they cannot email

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

ÂŁ39/month
Free Version Supported
Free Trial Not Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Monact (Thrilla Digital LTD)
Founded: 2026
United Kingdom
monact.co

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
FeedbackFive

FeedbackFive

eComEngine

Categories

Customer Feedback Supported
Review Management Supported

Categories

Integrations

Lazada Not Supported
Shopee Not Supported
TikTok Shop Not Supported

Integrations

Lazada Supported
Shopee Supported
TikTok Shop Supported
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Claim Monact and update features and information
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Claim Tia and update features and information