Modulate Velma

Modulate Velma

Modulate
ToxMod

ToxMod

Modulate
+
+

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About

Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.

About

ToxMod™ is the world's only full-coverage voice moderation solution. Where existing voice moderation tools focus only on the ~8% of players that submit reports, ToxMod goes beyond, independently catching all the worst harms on your platform, empowering your team to take action while it's happening, and mitigate the damage before good players churn away. ToxMod was born to understand all the nuances of voice. It goes beyond transcription to consider emotion, speech acts, listener responses, and much more. ToxMod becomes an expert in your game's code of conduct and escalates what matters most with high priority to your team. All user data is anonymized and protected to ISO 27001 standards. Modulate will not sell or rent your data, ever. ToxMod ships with a variety of plugins for different combinations of the game engine and voice infrastructure. You can integrate in less than a day. ToxMod uses sophisticated machine learning to recognize when conversations begin to take a bad turn.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions

Audience

Game companies seeking a voice moderation tool to enforce codes of conduct and detect harmful content

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.25 per hour
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Modulate
Founded: 2019
United States
www.modulate.ai/velma

Company Information

Modulate
United States
www.modulate.ai/products/toxmod

Alternatives

Alternatives

Categories

Categories

Integrations

Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom

Integrations

Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom
Claim Modulate Velma and update features and information
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