Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Gemini 2.5 Flash Native Audio
Google has released updated Gemini audio models that significantly expand the platform’s capabilities for natural, expressive voice interactions and real-time conversational AI with the introduction of Gemini 2.5 Flash Native Audio and improved text-to-speech technology. The updated native audio model powers live voice agents that can handle complex workflows, follow detailed user instructions more reliably, and maintain smoother multi-turn conversations by better recalling context from previous turns. It is now available across Google AI Studio,Gemini Enterprise Agent Platform, Gemini Live, and Search Live, enabling developers and products to build interactive voice experiences such as intelligent assistants and enterprise voice agents. In addition to the real-time voice improvements, Google enhanced the underlying Text-to-Speech (TTS) models in the Gemini 2.5 family to offer greater expressivity, tone control, pacing adjustments, and multilingual support.
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Gemini 3.1 Flash TTS
Gemini 3.1 Flash TTS is Google’s latest text-to-speech model designed to deliver highly expressive, controllable, and scalable AI-generated speech for developers and enterprises. Available in Google AI Studio and Gemini Enterprise Agent Platform, it focuses on precise control over how audio is generated, allowing users to shape delivery through natural language prompts and an extensive system of more than 200 audio tags that define pacing, tone, emotion, and style. It supports over 70 languages and regional variants, along with a library of 30 prebuilt voices, enabling users to generate speech ranging from professional narration to conversational or stylized performances. Developers can embed instructions directly into text inputs to guide vocal expression, combining pacing, emotion, and pauses in a structured prompting framework that produces nuanced, high-fidelity audio output. Gemini 3.1 Flash TTS is optimized for real-world applications.
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Gemini 2.5 Pro TTS
Gemini 2.5 Pro TTS is Google’s advanced text-to-speech model in the Gemini 2.5 family, optimized for high-quality, expressive, controllable speech synthesis for structured and professional audio generation tasks. The model delivers natural-sounding voice output with enhanced expressivity, tone control, pacing, and pronunciation fidelity, enabling developers to dictate style, accent, rhythm, and emotional nuance through text-based prompts, making it suitable for applications like podcasts, audiobooks, customer assistance, tutorials, and multimedia narration that require premium audio output. It supports both single-speaker and multi-speaker audio, allowing distinct voices and conversational flows in the same output, and can synthesize speech across multiple languages with consistent style adherence. Compared with lower-latency variants like Flash TTS, the Pro TTS model prioritizes sound quality, depth of expression, and nuanced control.
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