MobiWork iTouchVision

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MobiWork:

About

MobiWork® award winning mobile workforce software solutions are a perfect fit for any business with employees and contractors that are working in the field on a regular basis. Each turnkey solution is crafted for a specific industry vertical or use cases, ready for immediate deployment, configurable and available all around the world in multiple languages for a broad range of company size (small, mid-size and large enterprises). Each MobiWork® turnkey software solution is crafted for a specific industry vertical or use cases based on industry best practices, many successful deployments worldwide and the wealth of knowledge we have acquired over the past 10 years helping companies of all sizes worldwide.
iTouchVision:

About

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
MobiWork:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
iTouchVision:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MobiWork:

Audience

Companies with employees in the field
iTouchVision:

Audience

Any company searching for a Workforce Management, Customer Service, and Help Desk solution
MobiWork:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
iTouchVision:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
MobiWork:

API

Offers API Not Supported
iTouchVision:

API

Offers API Not Supported
MobiWork:

Screenshots and Videos

iTouchVision:

Screenshots and Videos

MobiWork:

Pricing

$39/month/user
For less than 50 users per month
$20 per additional user after 50 users
Free Version Supported
Free Trial Supported
iTouchVision:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MobiWork:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
iTouchVision:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MobiWork:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
iTouchVision:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
MobiWork:

Company Information

MobiWork
Founded: 2010
United States
www.mobiwork.com
iTouchVision:

Company Information

iTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
MobiWork:

Alternatives

iTouchVision:

Alternatives

NiCE CXone Mpower

NiCE CXone Mpower

NiCE
4.5 out of 5 stars
MobiWork:
C3FIELD

C3FIELD

Crisro Solutions
iTouchVision:
Genesys Cloud CX

Genesys Cloud CX

Genesys
4.8 out of 5 stars
MobiWork:
iTouchVision:
TelStrat WFO

TelStrat WFO

Serenova
MobiWork:
Pocketbiz

Pocketbiz

Entersoft
iTouchVision:
Intradiem

Intradiem

4.5 out of 5 stars
MobiWork:
B2Field

B2Field

SquareGPS
iTouchVision:
MobiWork:

Categories

iTouchVision:

Categories

MobiWork:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Field Sales Features

Activity Tracking Supported
Channel Management Supported
Collaboration Tools Supported
Controlled Access Supported
CRM Supported
Dashboard Management Supported
Expense Management Supported
Fast Estimates Supported
Inventory Management Supported
Invoices Supported
Lead / Opportunity Management Supported
Online Payments Supported
Order Management Supported
Quoting Supported
Reporting / Analytics Supported
Route Optimization Supported
Territory Management Supported
Time Tracker Supported
Visit Scheduling Supported
Workflow Management Supported
MobiWork:

Integrations

Acumatica Cloud ERP Supported
Avalara Supported
Citrix Analytics Supported
EVO Payments Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Ingenico AXIUM Supported
MindCloud Supported
PayPal Supported
QuickBooks Online Supported
RingCentral RingCX Supported
SAP Analytics Cloud Supported
SAP CRM Supported
Sage 300 Supported
Square Payments Supported
Twilio Supported
WEX Benefits Platform Supported
Worldpay Not Supported
Zebra Savanna Supported
iTouchVision:

Integrations

Acumatica Cloud ERP Not Supported
Avalara Not Supported
Citrix Analytics Not Supported
EVO Payments Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Ingenico AXIUM Not Supported
MindCloud Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
RingCentral RingCX Not Supported
SAP Analytics Cloud Not Supported
SAP CRM Not Supported
Sage 300 Not Supported
Square Payments Not Supported
Twilio Not Supported
WEX Benefits Platform Not Supported
Worldpay Supported
Zebra Savanna Not Supported
MobiWork:
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Claim MobiWork and update features and information
iTouchVision:
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