Related Products
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About
Miuros turns your data into actionable insights with AI-powered analytics, quality assurance and automation. For international & scaling customer service teams. You have a goldmine of customer service data, and we’ll help you mine it. Miuros’ Intelligence Suite empowers you to find quick answers to complex questions, build better customer experiences and supercharge efficiency. Flexible dashboards that allow managers to make fairer data-driven decisions autonomously. A quality assurance solution that puts an emphasis on giving agents the opportunity to grow and improve. An AI-based assistant for mature customer service teams that harnesses machine learning to automate repetitive tasks. Our customer service data suite integrates with Zendesk, Freshdesk, Salesforce Service Cloud, Help Scout and many more, to give you full visibility over your customer service operations. We’ll set up your customer service data suite for you, there's no need to involve your IT team.
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About
SimplyBoost is the AI customer support agent built in Europe for companies that take service seriously. It answers customers 24/7 on your website, Instagram DMs and WhatsApp, in their own language. Train it on a custom knowledge source made from all your company data: your website, PDFs (even scanned), Word files, CSVs, Q&A pairs and Shopify store content. Every reply is grounded in your knowledge, and a Missing answers view shows what to add next. On Instagram it replies to DMs and turns post comments into private conversations, so no lead goes cold. It captures and scores leads, books meetings in Google Calendar, runs workflows and webhooks to HubSpot, Salesforce and Slack, and hands complex cases to your team in Zendesk, Freshdesk or Gorgias. Hosted in Europe with a DPA, white-label options and a dedicated account manager on enterprise plans. Made for enterprise, mid-market and growing teams.
Your company knowledge, answering customers 24/7 on every channel.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Businesses and companies requiring a solution to turn customer service data into actionable insights
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Audience
Enterprises, Mid-Market Companies, Customer Support Teams, E-commerce Brands, Healthcare, Education, Real Estate, Agencies, AutoMobile
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€20 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39/month
Flat monthly pricing, billed in euros, metered by AI replies only. Starter: €39/month with 500 AI replies. Growth: €89/month with 2,000 AI replies and Shopify actions. Pro: €169/month with 6,000 AI replies, analytics export and dedicated support. Yearly billing saves 20% (€31, €71 or €135 per month). Every plan includes the website chat widget, WhatsApp, Instagram comment-to-DM, lead capture, calendar booking, handover to Zendesk, Freshdesk, Gorgias or Slack, and 3 AI agents. No fees per seat, per resolution or per contact; replies written by your team don't count. Enterprise plan above 6,000 replies with a dedicated account manager. Instagram-only plans from €17/month. 7-day free trial with 100 AI replies, no credit card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMiuros
Founded: 2016
France
miuros.com
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Company InformationSimplyBoost
Founded: 2024
Netherlands
simplyboost.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Data Analysis Features
Data Discovery
Not Supported
Data Visualization
Supported
High Volume Processing
Not Supported
Predictive Analytics
Supported
Regression Analysis
Not Supported
Sentiment Analysis
Not Supported
Statistical Modeling
Not Supported
Text Analytics
Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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Integrations
Dixa
Supported
Freshdesk
Supported
Help Scout
Supported
Helpshift
Supported
Instagram
Not Supported
Intercom
Supported
Salesforce Agentforce Service
Supported
Zendesk
Supported
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Integrations
Dixa
Not Supported
Freshdesk
Not Supported
Help Scout
Not Supported
Helpshift
Not Supported
Instagram
Supported
Intercom
Not Supported
Salesforce Agentforce Service
Not Supported
Zendesk
Not Supported
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